Job Title: Key Account Supervisor Posting Start Date: 25/05/2026 Req ID: 1593
Job Summary
KA supervisor is responsible to drive business growth by managing key customer relationships and executing strategic account plans. This role focuses on optimizing profitability, identifying business opportunities, and collaborating with relevant department to deliver high-quality solutions to customers.
Job Responsibilities
Develop annual and monthly customer account plan for assigned accounts according to MSC Strategy to ensure that turnover, volume, distribution, and gross margin target are met.
Do up menu analysis by customer in order to identify both short and long term business opportunity together with action plan which is in line with company's strategy/direction
Implement agreed business development strategies for assigned accounts
Effectively manage trading terms and closely monitor growth plan.
Gain insight & understanding into chain operators and cooperate with Brand and Trade Marketing to leverage these commercial insights and create sustainable profitable business for both parties
Drive Solution/Concept selling via Ideation sessions and manage entire process from initial stage to launch stage.
Negotiate on price with customer to ensure that TO and profit target are met.
Regularly conduct customer business review
Build up strong relationship with customers by high quality services and solutions.
Co-ordinate with relevant functions such as RD, Brand, SC, Trade Marketing and related functions in order to ensure smooth and efficient operations to support the business growth plan.
Implement other activity as directed by Line Manager.
Job Responsibilities - Continued
Skills
- MS Office
- Presentation & Communication
Functional Competencies
- Analysis & Forecasting
- Budget Management
- Inspiring and Motivating Others
- Market, Consumer & Category Understanding
- Negotiation & Persuasion
- Tech-savvy
- Sales & product/solution consulting
Masan's Core Competencies
- Consumer Centricity
- Innovation
- Ownership
- Passion for winning
- Purposeful Leadership
Masan's Leadership Competencies
- Business Acumen
- Learning Agility
- Dealing With Ambiguity
- Vision & Strategy
- Talent Catalyst
- Leading The Change
- Integrity & Trust
- Stakeholder Management
- Collaboration
- Planning
- Problem Solving
- Result Driven
Education
- Bachelors in Marketing or Other relevant fields
Certifications
Conditions of Employment
Physical Requirements
Relevant Industries
Interview Questions
