Job Description:
1. New Shopee Seller Acquisition
- Proactively identify and engage potential sellers to introduce Shopee Fulfillment Services (FBS)
- Communicate the value proposition, key benefits, and operating process of FBS in a clear, persuasive, and consultative way
- Handle seller questions and concerns to support successful sign-ups and conversion
- Collaborate with internal teams to ensure a smooth and timely onboarding process for new sellers.
2. Existing Shopee Seller Management
- Build and maintain strong relationships with existing FBS sellers
- Support sellers in understanding product updates, policies, and fulfillment processes
- Address seller feedback, concerns, and operational issues in a timely and effective manner
- Work closely with internal stakeholders to ensure smooth execution and service quality
- Support sellers in planning and achieving monthly and yearly commercial targets
- Maintain strong product and process knowledge to provide accurate consultation and guidance.
Requirements:
- Fresh graduates or candidates with less than 1 year of experience in Key Account, Sales, Business Development, or related fields
- Interest in e-commerce, logistics, or fulfillment
- Proactive, resilient, curious, and eager to learn
- Self-driven and result-oriented
- Good communication and presentation skills, with the ability to lead discussions with sellers confidently
- Strong planning, analytical, and execution skills
- Logical thinking and strong problem-solving ability
- Able to work with a wide range of businesses and stakeholders, both via phone and in person
- A strong team player with a sales mindset and the ambition to consistently exceed KPIs.
Please note that only shortlisted candidates will be contacted for the next steps within three weeks.
