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. Keeps close contact with GKAM or RKAM to understand progress or time frame of KA program
. Keeps close connection with KA local representative office or its key sourcing agent to introduce our capability
. Monitoring & summarizing financial performance of the account and keep CRS manager and RKAM or GKAM updated
. Monitoring & following up with any quality issues, client complaint. Organizes vendor seminar to introduce KA requests and get sales leads
. Supports sales staff approaching individual vendor LKAM can also directly host key vendor
. Monitors project status especially during initial kick off stage to make sure no problem happens in quotation, TAT (turn-around-time), etc
. Organizes regular review meeting with KA local office, SGS RKAM
. Transfers update of KA (client testing protocol, pricing, special reporting format, test request form and other documents) from GKAM or RKAM to relevant teams.
. Other task as assignment
.University level or higher
. 1-2 year experience in related products or services
. Proficient in English
. # of complaints and claims related to the assigned inspections
. # of errors in Reports and delivery time of Reports (Maximum 24 hours after inspection)
. Accuracy and number of customer queries on reports
Industry:IT/Computers - Software
Job Type:Permanent Job
Date Posted: 28/08/2025
Job ID: 124952665
SGS is the world's leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity.