LOCATION: HCMC
JOB DESCRIPTION
- Application Development: Design, develop, and implement custom ServiceNow applications and solutions to meet business requirements, including creating workflows, forms, scripts, and integrations.
- Customization and Configuration: Customize and configure ServiceNow instances, including setting up roles, access controls, data sources, and system properties to align with organizational needs.
- Integration: Develop and maintain integrations between ServiceNow and other systems, such as databases, web services, and third-party applications, to enable data exchange and process automation.
- Scripting and Automation: Write and maintain scripts using ServiceNow&aposs scripting languages (e.g., JavaScript, Glide Record, and ACLs) to automate processes, enhance functionality, and improve system performance.
- Testing and Deployment: Perform thorough testing, including unit testing, integration testing, and user acceptance testing, to ensure the quality and reliability of developed solutions. Coordinate and execute deployment activities.
- Documentation: Document ServiceNow applications, configurations, and processes to ensure proper knowledge transfer and maintenance.
- Troubleshooting and Support: Investigate and resolve issues, bugs, and performance bottlenecks in ServiceNow applications and instances, providing timely support to end users.
- Continuous Improvement: Stay up-to-date with ServiceNow best practices, new features, and industry trends, and contribute to the continuous improvement of ServiceNow implementations and processes.
REQUIRED SKILLS AND EXPERIENCE
- Bachelor&aposs degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- >2 years of hands-on experience in ServiceNow development and administration.
- Technical Skills:
- Proficient in ServiceNow development, including scripting (JavaScript, Glide
- Record, ACLs), workflow design, and application development.
- Experience with ServiceNow integrations, web services, and data sources.
- Knowledge of ITIL processes and best practices.
- Familiarity with agile development methodologies and DevOps practices.
- Proficiency in SQL and database management systems.
- ServiceNow certifications (e.g., Certified System Administrator, Certified Application
- Developer) are preferred.
- Strong problem-solving and analytical skills to identify and resolve complex technical issues.
BENEFITS
Salary: Up to 34 Gross
- Probation salary is 100% of official salary
- 13th-month salary and performance review twice a year
- Bonus for special occasions each year (Labor Day, National Day, Solar New year, Lunar New Year)
- Project Bonus
- IT Certificate allowance (AWS/Azure, Outsystems, Salesforce, PMP, Agile/Scrum)
- Health Care Insurance
- Social, health and unemployment Insurance following Government policy
- Enjoy company summer trips and other team building activities held monthly and quarterly
- Work five days per week with flexible check-in time
- Professional, creative and dynamic working environment
:
- Zalo/WhatsApp/LINE: 0778872763 (Ms. Pamela)
- Email: [Confidential Information]
https://gem-corp.tech/
