(Junior - Middle) Sales Representative

COMPANY INTRODUCTION

CloudThinker (based in Vinhomes Grand Park, HCMC) is an AI-native AIOps platform serving global startups, enterprise and BFSI clients across Vietnam and APAC. As an AWS Advanced Technology Partner with SOC 2 certification, we deliver autonomous incident resolution, cloud cost optimization, compliance monitoring, and AI-powered code review. We are growing fast and looking for driven sales professionals to join our team and help scale our go-to-market engine.

ROLE DESCRIPTION

As a Sales Representative focused on Lead Generation and Sales Operations, you will be the engine behind CloudThinker's revenue pipeline. You will identify and qualify prospects, manage CRM operations in HubSpot, support the sales cycle from first touch to close, and ensure operational excellence across the sales function. This is a high-impact role where your work directly fuels company growth.

KEY RESPONSIBILITIES

Lead Generation & Prospecting

• Research and identify target accounts in startups, SMB, enterprise, and technology sectors

across Vietnam and APAC markets.

• Execute outbound prospecting campaigns via email, LinkedIn, phone, and partner referral channels.

• Qualify inbound leads and route them to the appropriate sales team members based on deal size, segment, and product interest.

• Build and maintain a healthy pipeline of Marketing Qualified Leads (MQLs) and Sales Qualified Leads (SQLs) in HubSpot.

• Collaborate with Marketing to align on target personas, campaign messaging, and lead scoring criteria.

Sales Operations & CRM Management

• Maintain accurate and up-to-date records of all deals, contacts, and activities in HubSpot CRM.

• Enforce pipeline hygiene: stage progression, required fields, stale deal management, and per-stage SLA compliance.

• Prepare quotations using CloudThinker's standard quotation template and coordinate internal approvals.

• Track deal progress through the sales pipeline and provide weekly pipeline reports to Head of Sales.

• Support billing transfer operations and customer onboarding workflows in coordination with the Operations team.

Partner & Ecosystem Support

• Support partnership outreach and follow-up with AWS, technology partners, and channel resellers.

• Coordinate with the Solutions Architect team to prepare technical materials for customer engagements.

• Assist in preparing proposals, case studies, and sales collateral for key opportunities.

REQUIREMENTS

Must-Have

• 1–3 years of experience in B2B sales, lead generation, or sales operations (SaaS/cloud/IT services preferred).

• Hands-on experience with a CRM platform (HubSpot strongly preferred).

• Strong written and verbal communication skills in both Vietnamese and English.

• Proactive, organized, and detail-oriented with the ability to manage multiple prospects simultaneously.

• Comfortable with outbound prospecting and not afraid of high-volume outreach.

• Basic understanding of Agentic AI & AWS Cloud.

Nice-to-Have

• Familiarity with AWS partner programs, billing models, or cloud marketplaces.

• Experience with sales automation tools (e.g., Apollo, Outreach, LinkedIn Sales Navigator).

• Understanding of AIOps, DevOps, or cloud operations concepts.

WHAT WE OFFER

• Competitive base salary with performance-based commission (quarterly payout cycle).

• Opportunity to work at the intersection of AI and cloud infrastructure in a fast-growing startup.

• Direct exposure to enterprise and BFSI clients, AWS programs, and strategic partnerships.

• Hybrid work model with a collaborative, no-bureaucracy culture.

• Career growth path from Junior to Senior Sales and Sales Leadership roles.

• Professional certification budget and access to AWS training and certification programs.