IT Support

Position: IT Support

Type: Full-time

Location: Di An, Binh Duong (Lang Dai Hoc).

Responsibilities.

Assist in monitoring and maintaining IT systems (networks, servers, hardware)

at head office and branches.

Support basic configuration of network devices (firewalls, routers) under

supervision.

Manage and troubleshoot issues with CCTV, time attendance, and internal phone

systems.

Resolve common IT issues related to network, printers, and office software;

guide users remotely when needed.

Set up and configure laptops/desktops for new hires; perform basic diagnostics

and repairs.

Support IT procurement: assist in vendor evaluation and equipment selection.

Manage user accounts and software licenses.

Document IT procedures, incidents, and assist with reports.

Participate in internal IT projects and other tasks as assigned.

Requirements

At least 1 years of professional experience in IT support, IT Helpdesk, system

administration, or similar roles.

Solid understanding of computer hardware, networking, Windows OS, and

basic Linux.

Familiarity with Active Directory, Office 365, VPN, and antivirus solutions is

preferred.

Practical experience in PC/laptop setup, software installation, and

troubleshooting.

Strong problem-solving skills, with a hands-on and proactive approach.

Responsible, honest, and able to work independently with minimal supervision.

Good at English (Reading and Communication).

Bachelor's degree or higher in Information Technology, Computer

Networking, or related fields.

Our Benefit:

13th-month salary calculated based on actual working time at INNOTECH.

PVI Healthcare Insurance for all employees

PVI Healthcare Insurance for family

Moon cake, Tet Gift

Quarterly/project kickoff team-building budget.

Laptop and monitor provided for work.

Performance bonus plan.

Employee referral bonus: 2,000,000 10,000,000 VND (depending on

level/role).

Annual company trips / Football club / Climbing club / Year-end party.

Learning and certification support.

Value-oriented, international working environment with a flexible culture