Who is TrueCommerce
TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, Danone Wave, Siemens, Ocean Spray, and many more. For additional information, visit our website EDI Integration and End-to-End Supply Chain Solutions
The Integration Specialist works with internal Implementation Specialist teams, customers, and 3rd party consultants to engineer and deploy the integration component between the TrueCommerce Translation Software and the customer's existing ERP systems. This role is responsible for ensuring the Integration component is customized to the customers unique business needs. This role is responsible for Integration Mapping Component on designated ERP systems, for issues pertaining to the specified mapping platform.
Job Description
As an Integration Specialist you will:
- Work with Internal resources to define and implement the mapping format of data exchanged between TrueCommerce's Translator and the customers ERP.
- Create and modify data mapping based on the customer's specifications, their business and operational needs. To include, adapting EDI Data flow to the customer's ERP for inbound integrations (such as Purchase Orders), and adapting data to match EDI requirements for outbound data (such as invoices and ASNs) FROM the customer's ERP.
- Migration of data from customers test environments to production environment.
- Provide accurate and timely logging of problems and their resolution.
- Diagnose, document, and manage customer needs requiring other TrueCommerce technical resources during a deployment/migration.
- Provide regular status reports on current integration projects.
- Well-developed independent troubleshooting skills
- Ability to manage workload and task schedule, confident and independent decision-making skills to complete assigned tasks.
- Strong organizational and time management skills to manage scheduled appointments and customer needs.
- Strong logical ability to analyze and predict product implementation roadblocks and action items.
Requirement for Success
- Good English (TOEIC 750 or higher)
- Prior experience in working night shift.
- IT Background/Data Analyst skill is a plus.
- Good logical thinking
- Ability to train customers and level I/II resources on product features and functionality.
- Knowledge of a variety of Enterprise Resource Planning (ERP) and shipping solutions.
- Working time: 10:00 PM – 07:00 AM. Monday - Friday
And big plus if you have:
- Knowledge of E-commerce
- EDI background or an understanding of standardized data storage processing
- Experience in vendor/supplier business processes
