Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates 111 properties in 26 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.
We are urgently seeking an experienced Cluster HR Manager to support the development and operations of our growing portfolio of restaurants and beach clubs in Phu Quoc.
This is a key role responsible for driving people strategy, talent development, and HR operations in a fast-paced, multi-concept lifestyle hospitality environment.
Key Responsibilities:
- Lead end-to-end HR operations across multiple outlets.
- Oversee recruitment, onboarding, and talent acquisition coordination
- Drive employee engagement, retention, and performance management initiatives
- Ensure compliance with local labor laws and HR policies in Vietnam
- Support pre-opening HR setup, workforce planning, and organizational structure design
- Partner with operations and leadership teams to build a strong service-driven culture
- Manage training, development, and succession planning programs
Ideal Candidate:
- Bachelor/Master's degree in human resources management or business administration from a reputable university
- Minimum 5–8 years of HR experience, including at least 3 years in a managerial role within a cluster or group HR function, local experience is a must
- Experience in luxury hospitality, F&B, luxury retail, or multi-outlet operations preferred
- Strong understanding of Vietnam labor market and HR practices
- Experience in pre-opening or fast-paced expansion environments is a plus
- Strong interpersonal, leadership, and stakeholder management skills
- Excellent English communication skills (Verbal/Written)
- Exceptional computer skills
- Superb organizational ability
- Flexible and with outstanding problem-solving skills
- Highest level of professionalism and dedication
- Strong, dynamic working style and a team player
- Ability to work independently and think strategically
