Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates 111 properties in 26 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world
As we continue our growth in Vietnam, we are hiring a top-notch Director of Operations to drive the success of our restaurants and beach clubs in Phu Quoc.
This is a key leadership role for a dynamic professional with strong experience in luxury & lifestyle hospitality and multi-unit operations.
Key Responsibilities:
- Lead pre-opening, launch, and operational setup of multiple F&B concepts
- Oversee day-to-day operations across restaurants and beach clubs
- Drive commercial performance, budgeting, and P&L management
- Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives
- Ensure delivery of exceptional guest experiences aligned with brand standards
- Build, lead, and develop high-performing teams
- Lead cross-functional collaboration with culinary, marketing, finance, and HR to drive operational strategy, performance, and brand alignment.
Ideal Candidate:
- BA degree in Business Administration or Hospitality from a reputable university
- Minimum 10 years of experience in the field of hospitality in management level, a minimum of 3 years as Director of F&B or Director of Operation from luxury or lifestyle hospitality
- Strong experience managing multi-unit or cluster operations
- Proven track record in pre-opening projects
- Strong international experience, with prior exposure to Vietnam or Southeast Asia highly preferred.
- Commercially driven with strong leadership and stakeholder management skills
- Proven ability to develop innovative solutions for increased productivity
- Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands
- Excellent communication and negotiation Skills
- Excellent computer skills
