TA Recruitment
- Work with the Centre manager to forecast TA staffing needs.
- Facilitate inductions for new TAs.
TA Performance Management
- Oversee TA performance through regular assessments and appraisals.
- Supervise TA attendance, overtime, and annual leave.
- Assist with disciplinary processes as needed.
- Hold TA meetings
- Manage contracts, including the exit process.
- Reward & recognition
- Cover absent TAs when required.
Training And Development
- Recommend and deliver training courses and workshops.
- Create and implement TA development plans.
Teaching And Learning
- Observe TA classroom performance, provide feedback, and promote
development.
- Ensure teaching standards are met as per the TA Handbook.
- Assist TAs in maximizing student outcomes.
- Mentor TAs and share best teaching practices.
- Ensure constructive feedback for TAs and students.
Customer Care
- Respond to customer feedback and complaints.
- Support social activities for TAs and students.
- Assist with centers events, on-site and off-site.
- Monitor class pass/fail rates and re-enrollment statistics.
- Submit reports and maintain up-to-date TA administrative records.
Pastoral Responsibilities
- Ensure the welfare of TAs and students.
- Support TAs in maintaining a professional learning environment.
- Adhere to the TA Handbook and relevant documentation.
Key Performance Indicators
- Student outcomes
- Customer satisfaction.
- YU CU CNG VIC
- University degree in a field conducted in English.
- Teaching English certificate (120 hours or more).
- Native-level English proficiency (IELTS 7.0 or higher).
- At least 2 years of teaching or TA experience (exceptions can be made by the
hiring manager).
- Strong interpersonal and team-building skills.
- Effective TA management and fostering collaboration.
- Time management and organizational abilities.
- Understanding of effective teaching and student support practices.
- Expertise in classroom management.
- Initiative, flexibility, and autonomy.
- Proficiency in Google/ Microsoft Suite and other educational apps.
- QUYN LI
12 annual leaves per year
Compulsory Social Insurance
Individual Learning & Development Opportunities
Employee Engagement Activities
Team Building Events
Christmas Party, Annual Party