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DHL

Head of Operations Excellence cum Vendor Managed Inventory (VMI)

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Job Description

Responsibilities

  • Lead the Operations Excellence (OE) function, ensuring alignment with business needs and delivering on global agendas within the country/cluster.
  • Drive strategic initiatives and foster a culture of continuous improvement.
  • Provide critical input for new business tenders and proposals, leveraging Ops Ex initiatives to capitalize on commercial opportunities with customers.
  • Represent the OE agenda at the senior management level, emphasizing accountability for OE activities and functions (Safety, Quality Regulatory Assurance, Operational Management System, Labor Management, etc.).
  • Support effective startups by offering resources, guidance, and strategic advice to optimize operational performance from inception.
  • Cultivate strong customer relationships throughout the business lifecycle, utilizing management reporting to drive recommendations for improvements and effectively mitigate risks.
  • Define and drive the VMI strategy, roadmap, and value proposition in Vietnam.
  • Lead product development and continuous enhancement with IT and Operations, ensuring alignment and KPI performance.
  • Establish pricing and cost models, supporting sales to achieve sustainable commercial outcomes.
  • Drive business development through sales enablement, RFX support, and up-/cross-selling opportunities.
  • Oversee implementation, standardization, and scalability of VMI solutions across sites.
  • Build and develop local VMI capabilities to support long-term growth.

Requirements

. Strong background in logistics, supply chain, or operations excellence with solid understanding of end-to-end operations.
. Proven experience driving results through cross-functional leadership and stakeholder management.
. Strategic and commercial mindset with ability to translate business needs into growth and value creation.
. Strong capability in product development, go-to-market execution, and sales enablement.
. Experience in VMI, inbound-to-manufacturing, or digital supply chain solutions is a strong advantage.
. Strong analytical, problem-solving, and change management skills with a track record of continuous improvement.
. At least 10 years of experience in contra ct logistics, supply chain industry.
. Bachelor's degree or higher education level.

About Company

DHL

DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year

Job ID: 145787503

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