Global Operation Supervisor (Afternoon shift or Night Shift)

Job description:

• Responsible for pushing the Sales and Customer Service team to achieve sales goals.
• Utilize Salesforce to prepare reports, charts, and other statistics to support the sales department; collect data from Salesforce and analyze data to evaluate the current sales process. Provide deep dive analysis to guide sales decision-making.
• Working with management, strategic planning & analysis staff, and end-users to create and manage complex workflow rules.
• Be responsible for calculating and checking bonuses and commissions for the sales and customer service department.
• Continually develop your skills by participating in weekly team meetings and ongoing training.
• Strong network of and goodwill among Decision Makers (VP, CX, O, etc.), especially in HR.
• Support sales management and goal setting, conduct weekly and monthly sales pipeline reviews to track performance against revenue goals.
• Responsible for the orientation training of foreign employees and supervising the workflow of the sales department.
• Interview BDR candidates.

Qualifications:

• Acceptable to work the afternoon shift or night shift (Monday - Friday)
• Bachelor's Degree (Sales, Marketing, Business, HR, etc.).
• Any Graduate with good communication skills in Chinese and English is a must.
• 1 year of compensation, HR, sales, or business development experience.
• Able to thrive in a fast-paced, multi-task-oriented environment.
• Working knowledge of Salesforce, LinkedIn, and other sales prospecting tools.
• International work experience, near native proficiency in spoken and written English.
• Capacity to work independently, as well as collaborate with a team.
• Work cross-functionally within sales and other departments throughout the organization.
• Aggressive, motivated, and customer-oriented.
• Continuously strive to learn survey processes and the full portfolio of products and services.
• Human Resources-related experience, products, services, and/or prior survey knowledge are a plus.

Benefit:

• Salary + Bonus: From 25,000,000 VND/month (depending on skills and experience)
• Working location: Paragon Building, No. 3 Nguyen Luong Bang Street, Tan My Ward, Ho Chi Minh City
• Provided with a desktop computer and the necessary working equipment.
• Full participation in Vietnamese Social Insurance (BHXH), Health Insurance, and Unemployment Insurance as per the labor law.
• Coffee and tea are available in the office.
• Professional international working environment with global exposure and growth opportunities.