Front Office - Ixora 1
Work Location Ho Chi Minh (Ho Tram Commune)
Job Level Team Leader / Supervisor
Job Type Permanent
Qualification Bachelor
Experiences 1 - 2 Years
Salary Competitive
Industry Front Office, Restaurant / Hotel
Deadline to Apply 30/11/2025
Contact Person Recruitment Department
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Job Benefit
- Insurance
- Employee Shuttle Service
- Uniform
- Health checkup
- Training & Development
- Annual Leave
Job Description
- Engaging leadership that inspires and empowers the Front Desk staff.
- Proactively communicates guidelines for staff that shapes the unparalleled standards expected.
- Make certain that areas of accountability are executed in uncompromised levels. Proper utilization of resources is a must.
- Oversee facility and equipment in the responsible areas to make sure they are in complete working order.
- Execute training programs and tools at Front Desk that addresses room availability, revenue, rate and selling strategies that can maximize occupancy.
- Produces regular and special reports; maintains required records and files.
- Ensures all activities performed within the department are in accordance with the companys business objectives, and established safety and security standards.
- Trains, motivate, and provide on-going communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability.
- Communicates with partnering departments and peers to achieve superior customer satisfaction and efficient utilization of manpower and facilities.
- Maintains close work relationships with other departments and their leaders to promote feedback, cross training and efficient operations.
- Positively collaborates and communicates proactively with Housekeeping and other departments regarding daily arrivals, VIPs, special requests, group needs, check outs and other guest needs that might arise.
- Creates and maintains a refined yet welcoming guest registration experience, efficient and accurate cashiering functions and exceeds guests expressed and unexpressed needs.
Job Requirement
- One Two years experience working required.
- One year department experience preferred.
- College degree is required and Higher Education is preferred.
- Microsoft Office knowledge required.
- Must present a well-groomed appearance.
- Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally.Fluent in English is encouraged.
- Solid and professional communication skills, both oral and written.
- Organized, can multi-task, good problem solving skills and detail-oriented.
- Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
Job tags: Front Office Supervisor Guest Relationship Officer Front Office Staff Tip tn L tn Receptionist Khnh tit
