Field Trainner

ABOUT KFC

Colonel Harland Sanders opened the first KFC in Corbin, Kentucky, in 1938. He started with one restaurant, 11 herbs and spices, and an idea. From there, our incredible brand and product grew to what it is today. KFC is one of the five brands operated by our parent company, Yum! Along with Pizza Hut, Taco Bell, The Habit Burger Grill and recently added Heartstyles.

KFC first came to Vietnam in 1997 with our first restaurant in Super Bowl, Ho Chi Minh City. Today, we are the biggest business in the fast-food industry in Vietnam, with more than 200 restaurants run and 5,000 restaurant team members. The Restaurant Support Centre (RSC) is located at the Bluesky office, Tan Binh District near Tan Son Nhat Airport.

POSITION SUMMARY

Role Title: Field Training Manager.

Department: OPS

Section: Field training.

Role Purpose:

The Field Trainer role will design and assist in overseeing training programs for restaurants, focusing on training product knowledge, KFC culture, responsibilities, and authority of new employees. Accordingly, you will increase the organization of soft skills training programs for employees to ensure adequate training and desired business results are achieved.

Reporting directly to the Operation Manager.

Key Responsibilities:

Conduct the Companys training needs analysis to meet the business needs and objectives of the Company

Planning, directing, and delivering training and development programs to accomplish the organizations goals

Design and develop training materials for soft skill training

Monitor and evaluate the results of all internal training programs.

Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.

Review and revise course materials to remain current with operating processes, procedures, and systems

Do Orientation training for newcomer

Lead and support initiatives to drive talent development in the company, including but not limited to performance management and feedback systems, and identify appropriate training and development opportunities.

Professional Skills:

Bachelor&aposs degree in Business Administration, Human Resources.

Must have at least five years of experience in Training and Development.

Be able to make formal presentations on various topics and training programs.

Have a good Understanding of how adults learn and develop.

Competent in using Word, Excel, and PowerPoint.

Key Experiences:

Proven track record of working under pressure/to tight deadlines.

Experience in working with relevant stakeholders.

Excellent presentation skills.

Good communication skills.

Be able to pay attention to detail.

Fluent English.