About The Role
We are seeking a highly motivated and skilled Field Operations & Maintenance Engineer to join our dynamic team. This role is crucial for ensuring the smooth operation and continuous improvement of our battery swap stations (GoStations). The ideal candidate will possess a strong technical background in electrical engineering, coupled with hands-on experience in maintenance, installation, and troubleshooting. You will be responsible for a variety of tasks, including site surveys, installation support, station monitoring, maintenance, and SLA management. This position requires frequent site visits and a proactive approach to problem-solving. You will play a vital role in expanding our energy network and improving operational efficiency.
Key Responsibilities
- Conduct frequent site surveys to assess potential locations for new GoStations, including photo documentation, cost estimation, and technical coordination
- Provide installation support, training, and acceptance testing for new GoStations, including vendor coordination, construction quality checks, and material verification
- Perform routine patrols and inspections of battery swap stations to identify and address potential issues
- Respond immediately to fault alerts from the control center and implement effective solutions
- Monitor station status and manage alerts via our operations system
- Conduct basic troubleshooting, consumables replacement, and scheduled maintenance at GoStations (approximately 11 times/week, 1.6 hours per session)
- Manage Service Level Agreements (SLAs) by analyzing downtime and identifying opportunities for environmental and charging efficiency improvements
- Develop and maintain Standard Operating Procedures (SOPs) for long-term improvements
- Collaborate with power companies and contractors to build new GoStation sites and optimize existing ones
- Contribute to the expansion of our energy network and the improvement of operational efficiency
Required Skills & Qualifications
- Bachelor&aposs degree in Electrical Engineering or a related field
- Proven experience as an Electricity Engineer
- Hands-on experience in maintenance and troubleshooting of electrical systems
- Strong understanding of electrical schematics and diagrams
- Excellent problem-solving and analytical skills
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Experience with charging or swap station maintenance is a plus
- Experience installing charging or swap stations is a plus
- Familiarity with safety regulations and procedures related to electrical work
- Ability to manage multiple tasks and prioritize effectively
