F&B Supervisor - Giám sát Nhà hàng

. Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation

. Deliver food & beverage services in accordance to departmental standards and procedures

. Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full

. Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

. Handle guests complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management

. Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features

. Be well versed in hotel fire & life safety/emergency procedures

. Minimum College education

. Good reading, writing and oral proficiency in English language. Fluently Vietnamese.

. Minimum 2 years of relevant experience in a similar capacity

. Good communication and customer contact skills

. Service oriented with an eye for details

. Ability to work effectively and contribute in a team

• Take 2 days off/week
• 100% social insurance payment based on salary from the first day of work
• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Develop your talent through learning programs by Academy Accor
• Opportunity to grow within your property and across the world
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities