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Hong Leong Bank

Executive, HR Service Delivery

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  • Posted 18 hours ago
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Job Description

Overview:

The job holder shall ensure excellence in HR Operation, providing seamless administrative and HR related services from pre-onboarding to off-boarding. He/she shall maintain and monitor the high-quality services as primary contact point for non-self-service HR queries through proactively communicating with HR colleagues and staff to ensure timely resolution of transactions/ queries.

Responsibilities

HR Operation and Administration

  • Mandatory and non-mandatory insurance management
  • Ensure proper administration of mandatory and non- mandatory insurance scheme for active employees and leavers.
  • Completes records, reporting, and other documentation required by related authorities.
  • Contract Management
  • Follow up appropriate approval and ensure timely issuance labor contract/appendices and all attestations for staffs;
  • Communicate with staff and managers regarding the contract matter.
  • Personal Income Tax (PIT) administration
  • Register PIT code for newhires and dependent registration;
  • Prepare PIT invoice and income statement upon request.
  • Record management
  • Ensure good maintenance and filing of staff's documents and personal profile
  • Well documentation and filling related transactions under your remit for audit purposes.
  • Data Management
  • Ensure the capture all status changes in an employee lifecycle ensuring data correctness and integrity
  • Manage and update staffs database in timely and accurate manner (both Workday and FPT)

Employee Experience Excellence

  • Contribute to developing and executing a yearly calendar of engagement and wellness events to promote a conducive work environment in accordance to Bank values and improve staff experience for better productivity.
  • Work with line managers and relevant departments to ensure proper onboarding and exit formalities arrangement in securing excellent experience;
  • Ensure excellent relation with the prospective, active employees and leavers, give quick and pertinent answers to their concerns/ queries regarding policies, leave, overtime, benefit, probation, labor contract extension, health insurance, dependent registration, off-boarding process, etc;
  • Assist HR Head by performing a variety of assignments in a professional, timely, efficient manner.

Skills & Experience We Are Looking For

  • Bachelor's Degree in any discipline preferably in Human Resource Management, Law, Banking, or Economics.
  • One year of working experience in HR is a plus.
  • Basic but profound understanding in Data management, HR System, Talent acquisition
  • Good at English communication skill.
  • Proficient in Microsoft Office; basic knowledge of AI tools and Canvas (Canva).
  • Open minded, proactive, customer service oriented
  • Good organizational skills with the ability to multi-task
  • Attention to detail and problem solving skills

For more job opportunities, please go to HLBVN Careers: https://www.hlbank.com.vn/en/about-us/careers.html

We appreciate your application and will be in touch with shortlisted candidates regarding next steps.

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About Company

Job ID: 148519397

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