Ecommerce Manager

Job Description

1. Position Purpose

The E-commerce Manager is responsible for developing, managing, and scaling Oshima's e-commerce channels to drive sustainable revenue growth, expand brand presence, and ensure profitable online operations for agricultural and industrial products.

2. Key Responsibilities

2.1. Strategy & Business Growth

• Develop and execute the overall e-commerce strategy across platforms (Shopee, Lazada, TikTok Shop, Website).

• Set and manage revenue targets, budgets, and profit margins.

• Plan and execute online sales campaigns, mega sales, and promotional programs.

• Monitor market trends, competitors, and customer behavior in the agricultural & industrial tools sector.

2.2. Platform & Operations Management

• Manage end-to-end operations of e-commerce stores, including product listings, pricing, promotions, and inventory coordination.

• Ensure product content accuracy (technical specifications, images, descriptions).

• Coordinate with Warehouse and Logistics teams to ensure order fulfillment, SLA compliance, and customer satisfaction.

• Control pricing and discount strategies to maintain healthy margins.

2.3. Performance & Analytics

• Track and optimize key KPIs:

o Revenue & GMV

o Conversion Rate

o ROAS / CAC

o Order cancellation & return rate

• Analyze data and provide actionable insights and regular performance reports to Management.

2.4. Team Management

• Lead, train, and develop the e-commerce team (E-commerce Executives, Content, Livestream, Ads – in-house or agency).

• Build strong product knowledge within the team, especially for technical and machinery-related products.

• Foster a performance-driven and ownership mindset.

Job Requirements

1.Education & Experience

• Bachelor's degree in Business, Marketing, Commerce, Engineering, or related fields.

• Minimum 3–5 years of experience in E-commerce, with at least 2 years in a managerial role.

• Strong advantage if experienced in industrial, agricultural machinery, tools, or technical products.

• Experience working in B2B combined with B2C business models is preferred.

2.Professional Skills

• Strong hands-on experience with Shopee, Lazada, TikTok Shop, and E-commerce websites.

• Knowledge of performance marketing, marketplace ads, and TikTok Ads.

• Solid understanding of cost structure, inventory, logistics, and margin management.

• Strong analytical and data-driven decision-making skills.

3.Soft Skills & Mindset

• Business-oriented and growth mindset.

• Strong leadership, planning, and execution skills.

• Proactive, resilient, and comfortable working with aggressive sales targets.

• High ownership and accountability.