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Shopee

Driver Engagement & Community

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  • Posted 8 hours ago
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Job Description

Job Description:

  • Develop, plan, and execute driver care, engagement, and incentive initiatives to grow the driver community, enhance driver experience, and improve operational performance.
  • Analyze driver insights and operational performance to design schemes aligned with specific objectives and target driver segments.
  • Coordinate and implement online and offline communications for schemes, ensuring clear messaging delivered to the right audience at the right time.
  • Monitor, analyze, and evaluate initiative effectiveness (participation rate, cost efficiency, operational impact, etc.), and proactively optimize performance.
  • Consolidate and report results propose improvement initiatives based on data analysis and execution outcomes.
  • Collaborate closely with cross-functional teams to ensure projects are executed according to plan and achieve defined objectives.
  • Assist Line Manager in other tasks assigned

Requirements:

  • Bachelor's degree in Economics, Marketing, Communications, or related fields.
  • Strong analytical and data-driven mindset.
  • Ability to assess and analyze user insights and market trends.
  • Solid understanding of communication channels and their effectiveness to design and implement suitable programs.
  • Proactive, responsible, open-minded, and enthusiastic at work.
  • Strong communication and stakeholder management skills.
  • Good time management and organizational skills.
  • Proficiency in Excel is a plus.
  • Good command of English is an advantage.

More Info

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About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 145211171