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Shopee

Digital Automation Associate

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  • Posted 18 hours ago
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Job Description

Job Description:

Operational Data Analysis

  • Collect, process, and analyze warehouse operational data (inbound, outbound, picking, packing, inventory, returns, etc.) to evaluate performance and optimize OPEX costs.
  • Develop and maintain reports and dashboards to monitor key operational KPIs, including productivity, SLA, lead time, error rate, utilization, cost per order, cost per item, and others.
  • Participate in root cause analysis of operational issues (SLA delays, increasing costs, higher error rates, process bottlenecks, etc.) and propose improvement solutions.

Project & Process Management Support

  • Assist in planning and managing warehouse optimization projects (warehouse layout improvements, material flow optimization, workforce/shift scheduling optimization, reduction of packaging and internal transportation costs).
  • Collaborate with cross-functional teams (Warehouse Operations, Planning, Transportation, Quality, Product/Technology) to implement initiatives, monitor progress, and measure effectiveness.
  • Participate in designing, standardizing, and updating SOPs related to warehouse operations and cost control.
  • Conduct ad hoc analyses and reports as requested by management.

Requirements:

Data Analysis

  • Strong data processing and analytical skills.
  • Proficient in Excel/Google Sheets, including Pivot Tables, Lookup functions, advanced formulas, and basic charting.
  • Knowledge of Python programming for large-scale data processing, task automation, and pattern/trend analysis.

Project Management

  • Basic project management skills, including planning, timeline tracking, status reporting, and meeting documentation preparation.
  • Advantageous: Familiarity with continuous improvement methodologies such as Lean, Kaizen, 5S, and Six Sigma (basic level).

Teamwork

  • Strong teamwork and collaboration skills, with the ability to work effectively across multiple departments, including both office-based and warehouse operations teams.

Competencies & Personal Attributes

  • Strong logical thinking and analytical mindset, with a passion for working with data and real-world operations.
  • Detail-oriented, meticulous, and accountable, with a strong sense of ownership and responsibility for data accuracy and reporting quality.
  • Good communication skills, capable of collaborating effectively with both office staff and warehouse operations teams.
  • Eager to learn, adaptable, and able to thrive in a fast-paced, high-volume e-commerce environment.

More Info

About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 149385555

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Skills:

google sheets ExcelPythonKaizenLeanSix Sigma5S