Delivery Manager

Sunbytes is a leading Tech & Talent Solutions company known for innovative and scalable solutions. We focus on achieving goals for our partners and team members, delivering high-quality products and services, and fostering a supportive, challenging work environment. Our diverse team shares a common purpose, making Sunbytes a great place to work.

We offer comprehensive long-term partnerships, including recruitment, dedicated worldwide talents, and custom software development, tailored to meet client needs.

Join us Are you a proven leader in software development Sunbytes seeks a dynamic Tech Service Manager to lead our engineering team, drive technical excellence, and ensure the success of our software projects.

About the role

Sunbytes is seeking a Delivery Manager to support service delivery across multiple client projects. This role focuses on delivery coordination, client communication, and operational support, acting as a bridge between Project Managers, technical teams, and clients.

• Support PMs across the delivery lifecycle, including scope, timeline, budget tracking, risk monitoring, and issue escalation.

• Assist in client-facing communication by supporting PMs and technical teams in managing expectations, requirements, and delivery metrics.

• Coordinate delivery activities such as stand-ups, planning sessions, and retrospectives, and support cross-team collaboration.

• Support commercial activities by reviewing client proposals and helping define realistic delivery commitments.

• Follow delivery processes and tools, support reporting and documentation, and contribute to continuous improvement initiatives.

Requirements

Must-have

• At least 4 years of experience in project management, service management, or project coordination roles within software or IT services companies.

• Hands-on experience working closely with PMs and engineering teams throughout the software delivery lifecycle.

• Solid technical background in software development, QA, or infrastructure, with the ability to understand technical discussions and delivery constraints.

• Good understanding of software delivery models (Agile, Waterfall, or hybrid) and delivery coordination practices.

• Experience supporting delivery for international clients, including requirement clarification and expectation management.

• Good English communication skills, both written and spoken, for working with global stakeholders.

• Strong collaboration and problem-solving skills, with a proactive, service-oriented mindset.

NIce to have:

• Basic involvement in pre-sales support (proposal input, delivery feasibility checks).

• Awareness of delivery vision or service direction, without ownership of strategy.

• Experience supporting team coordination or people-related activities.

• Familiarity with operations, process improvement, or delivery reporting.

• Basic understanding of financial or stakeholder coordination.

Benefits

• A challenging and supportive work environment with opportunities to develop your career
  
• A dynamic and international team, providing a great career journey
  
• 16 days of annual leave
  
• 3 sick days per year
  
• 4 creative days per year, where you can explore new techniques and possibilities
  
• Premium Health Insurance 24/7
  
• Cover Social Insurance as local law