Corporate Sales Supervisor

Company Description

Mapple Mitra Adiperkasa Vietnam Company Limited (MAPPLE) is a subsidiary of MAP Group, the leading lifestyle retailer in Indonesia with over 150 world-class brands. Digibox, owned by MAPPLE, is an Apple Premium and Authorized Reseller in Vietnam and Cambodia, offering a wide range of Apple products, accessories, and unmatched customer service.

Role Description

This is a full-time on-site role as a Corporate Sales Supervisor located in Ho Chi Minh City, Vietnam. The Corporate Sales Supervisor will be responsible for exploring the sales opportunities with corporates on O2O platform; building and developing the targeted customers of Digibox (e.g Int'l education, CBUs-Complementary business users,...); attaining the customer engagement with their shopping frequency

Identify and realize sales opportunities for Digibox in Vietnam and Cambodia

Increase Digibox awareness

Manage Digibox catchment area (On filed management)

Implementing sales strategies.

Supervise the salesforce/ Key account team

Maintain customer relationships.

Handle escalated customer complaints

Compile and present sales reports

Qualifications

Minimum 4-5 years of Telesales experience essential

Strong communications, Experiential sales activities on telemarketing platforms

METRICS/ KPI's

New acquisition (# new and potential customers)

Customer development (% Conversion rate)

Customer frequency (# Return rate)

Sales achievement & growth (%LFL)