Purpose: the ideal candidate will be responsible for Technical/Operation of Steel & Iron Making business in HPDQ site and activities involved in contract customer to ensure that maximized value and benefit will be created to the company.
Description:
- Create customers delight and eliminate customers complaints by problem solving and implementing customer relationship management.
- Manage the technical issue, observation on operation issue, then come out with improvement plan to grow our business at site.
- Determine annual plan and inventory plans by implementing development strategies, analysing assigned customers trend and result.
- Monitor refractory cost, consumption, delivery, and in accordance with company standard to maximize profit plus ensure inventory stock control systems are run in an efficient manner.
- Oversee all on-site managing and monitoring of assigned area to ensure on product efficiency, quality/performance and safety control.
- Establish performance objectives by forecasting and developing annual sales budget for the responsible customer; projecting expected sales volume and profit for existing and new products.
- Maintain and develop sales volume, market share, new product trial and selling price by keeping current with supply & demand, changing trend, economic indicators and competitors.
- Manage and organize team to achieve customer and companys satisfaction and improve team job results by mentoring and disciplining employees, planning, monitoring and appraising job results.
Qualifications:
- Bachelor degree or Master degree of related fields
- Prior experience in working in site operation (production/plant) & project management
- Must have 5-10 years previous managerial experience in heavy industries
- Good English communication skill
- Energetic, displays leadership, decision making, strategic thinking, self-motivated, able to work independently, good analytical skills and eager to change and improve.
- Excellent time management skills with the ability to multi-task and handle multiple deadlines.