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GONSA

Commercial Operations Officer

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Job Description

Location: Nha Be Commune (shuttle bus at D7, D8)

Time working: Mon - Fri

Key Responsibilities

1. Product Portfolio & Master Data Management

  • Take full ownership of creating and maintaining New Product Introductions (NPI) in the system.
  • Ensure all product attributes are accurate and compliant with company standards.
  • Monitor and update product information proactively based on Supplier changes or internal policy shifts to ensure a Single Source of Truth.

2. Commercial Policy & System Administration

  • Configure selling prices, trade promotions, and Accrual Contracts (HĐTL) into the management software.
  • Ensure system configurations strictly align with commercial agreements.
  • Maintain high execution accuracy, specifically keeping the error rate for Accrual Contract setup under 2%.

3. Promotion Management & Compliance

  • Evaluate the feasibility of promotion schemes and provide strategic feedback to Partners to optimize business performance.
  • Manage the end-to-end legal process for promotions: Registering with the Department of Industry and Trade (SCT) and ensuring all activities comply with local laws.
  • Track promotion timelines and deliver comprehensive post-campaign reports and evaluations.

4. Operational Reporting & Data Analytics

  • Consolidate sales data, including revenue, inventory levels, and delivery status.
  • Develop and deliver periodic reports to Suppliers, ensuring transparency, accuracy, and punctuality.

5. Decision Support & Stakeholder Management

  • Provide high-quality data analysis upon request from the Board of Directors (BOD), Department Heads, and regulatory authorities.
  • Ensure all data outputs adhere to standardized templates with an accuracy rate of at least 95%.

6. Essential Medicine Price Declaration

  • Closely monitor market prices and internal commercial policies.
  • Lead the periodic price declaration process for essential medicines with the Department of Health (SYT), ensuring 100% compliance with pricing regulations and deadlines.

Requirements:

Experience: At least 2 years of experience in Commercial Operations, Sales Admin, or Data Management (Experience in Pharmacy/FMCG is a plus).

Technical Skills: Proficiency in ERP systems and advanced Excel.

Attention to Detail: Exceptional precision in data entry and system configuration.

Compliance Mindset: Strong understanding of legal procedures related to promotions and pharmaceutical price declarations.

Analytical Thinking: Ability to turn raw data into actionable insights for the BOD.

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About Company

Job ID: 146596935

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