Client Relationship Manager

INTELLIPROS CLIENT has offices in: USA, Canada, Korea, Hong Kong, China, and Vietnam (since 2006 with an office in Ho Chi Minh City). INTELLIPROS CLIENT has successfully processed more than 5,000 settlement applications under the US, Canada, and Europe settlement programs.

Working location: Nguyen Thi Minh Khai Street, Vo Thi Sau Ward, District 3, Ho Chi Minh City, Vietnam

Working time: Monday Friday

Responsibilities

1. Consultancy

Looking for potential client sources and consultants on immigration programs, especially US investment immigration EB5 that meet clients capabilities and demands.

Developing and managing an immigration client base.

Establishing good relationships with current client portfolio to get referrals from them.

Managing and providing solutions to clients on immigration needs.

Working with overseas team to provide solutions and to complete applications for clients.

Meeting with overseas representatives to discuss on projects / immigration programs.

2. Marketing

Coordinating with the marketing team to organize seminars, workshops and other official marketing events.

Studying immigration market industry and working with marketing team to build up sales promotions/campaigns.

3. Coordination with the Documents team

Coordinate with the Document team to get the appropriate required for application.

Coordinate with the Document team to submit immigration application timely.

Communicate with clients to clarify concerns of clients related to documents.

4. Client services

Maintain clients satisfactoriness by professional services and deadline commitments.

Deal with client complaints and grievances.

Ensure the business operated to the highest standards in line with the mission statement and values.

5. Generals

Coordinate with the accountant to collect service fees/charges of clients.

Responsible to the Directors for the day-to-day sales operations.

Training new consultants

Back up and support team members if required

Do other tasks assigned by Directors / Leader.

Qualifications

Solid experience in high-net-worth clients, clients on investments immigration programs especially on US investment immigration program EB5.

At least 3 years advanced knowledge / experience in sales. Skills/experience in handling premier client portfolio is advantage. Experience on customer services on abroad visa, overseas education, real estate and immigration services, investments immigration programs, EB5 program is an advantage.

Fluency in English.

Friendly and highly persuasive in communication and negotiation.

Teamwork and able to work effectively under pressure.

University level education.

Benefits

Salary: Negotiable based on experience and capabilities (salary gross about 1.000 USD)

100% Social Insurance (SI), Health Insurance (HI), Unemployment Insurance (UI), and 24/7 Accident Insurance

Annual leave + seniority-based leave

Holiday bonuses (New Year, 30/4, 2/9), Tet lucky money

13th-month salary bonus

Other benefits in accordance with Vietnam Labor Law

Interview Process: 2 round

If you are interested in this position, please feel free to contact Mr. Chu via email or phone for

further discussion.

Email: [Confidential Information]

Phone: 0373731605 (Zalo/Whatsapp)