Job Description:
- Manage communication channels to ensure effective seller engagement and smooth internal coordination.
- Analyze market trends and seller data to provide strategic recommendations for improving educational content and seller support initiatives.
- Plan, allocate, and execute seller education content based on sentiment analysis, market trends, and team objectives.
- Monitor seller sentiment and feedback to adjust strategies and improve content relevance.
- Collaborate with cross-functional teams to align educational content with business goals and seller growth strategies.
- Develop action plans and recommendations based on data insights to enhance seller engagement and retention.
- Maintain content accuracy and scheduling across multiple platforms using project management tools.
Requirements:
Graduated with a Bachelor's degree in
- Bachelor's degree in Marketing, Communications, Business, Data Analytics, or a related field (preferred).
- Experience in data analysis, market research, or the e-commerce industry.
- Prior experience working in cross-functional teams within an e-commerce or digital business environment.
Strong Communication Skills:
- Good Presentation Skills and receiving feedback
- Ability to articulate ideas clearly in writing and verbally to diverse internal and external stakeholders.
Multitasking & Organizational Skills:
- Proven ability to manage and prioritize multiple projects and deadlines.
- Strong organizational skills to oversee content flow and scheduling across different channels.
Experience in Cross-Functional Teams:
- Strong organizational and time management skills to manage multiple projects and meet deadlines.
- Experience working collaboratively across multiple departments to achieve shared goals.
- Ability to work with various teams to allocate resources and drive results.
Problem-Solving & Analytical Skills:
- Ability to identify issues based on seller feedback and provide actionable solutions.
- Strong analytical skills to assess seller sentiment and adjust strategies accordingly
Content Planning and Execution:
- Experience in planning and scheduling content, especially sentiment-based content or content based on team needs.
- Knowledge of content calendars, project management tools, and scheduling platforms.
- Ensure that all content is accurate, appropriately timed, and aligned with communication objectives
Data Analysis & Market Insights:
- Ability to analyze seller performance data and market trends to drive informed decision-making.
