CBS Operations Lead, SPX Express (Samut Prakan)

Shopee

Vietnam

1-3 Years

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Job Description

Job Description:

Monitor and manage operations of CBS, mCBS, and operations of High Value Lane (HVL).
Report a summary of data, operational concerns, and proposed improvement procedures to supervisors and other relevant parties.
Works with internal and external functions to properly handle pushed-out parcels.
Follow up and clear pending parcel status within the system to maintain the predetermined period.
Manage overall problems occur responsible for the cross-communication between shifts and departments
Plan work schedules and assign duties to maintain adequate staff for the effective performance of activities and respond to fluctuating workloads, anticipating variances in staff and volume.
Handle backlog chasing and manage workflows to meet Service Level Agreements (SLAs).
Perform any other duties assigned by supervisors or managers.

Requirements:

Bachelor's Degree or higher in Logistic management, supply chain, business administration or any related field
At least 1-3 years of working experience for Warehouse or Transport management (e-commerce is highly preferred)
Able to work with sorting machines and conveyors
Able to communicate in English both written and spoken
Possess problem-solving, multitasking,prioritizing, and conflict management skills
Ability to work under deadlines, tight timeline and extra-long working hours during campaign
Good interpersonal, communication and negotiation skills
Proven working experience in leadership role and team management
Strong working knowledge of Spreadsheets (Excel/Google Sheets)
Able to work on shift and day-off when required (mostly afternoon and night shift), and extra long working hours during campaign

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 148292837

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