Job Purpose or Summary: Founded in 2015, UrBox is the pioneer of digital gifting solutions for businesses in Vietnam. After years up and running, UrBox is taking on more ambitious projects in cooperation with prestigious organizations across the country.
As teamwork is key to our success, UrBox is seeking goal-driven people to join our team. If you are on the look-out for a refreshing challenge and a place to make that change, apply now to work with us.
Main Responsibilities:
- Sell Loyalty solutions to enterprise clients across banking, fintech, insurance, FMCG, and digital commerce.
- Identify client pain points in customer engagement, retention, and digital transformationand position UrBox as a strategic solution.
- Lead the end-to-end sales cycle: from prospecting and discovery to proposal, negotiation, onboarding, and account growth.
- Translate client needs into tailored Loyalty SaaS offeringsfrom plug-and-play APIs to custom whitelabel platforms.
- Build strategic partnerships with C-level decision-makers, marketing leads, digital/IT teams, and innovation units.
- Collaborate cross-functionally (Product, Tech, CS, Marketing) to ensure successful project delivery and long-term client satisfaction.
- Stay ahead of loyalty trends, digital customer behavior, and SaaS market opportunities.
Requirements:
1) Education: BA/BS degree in Business Administration, IT, sales or relevant field
2) Professional major: Minimum 3-4 years experience in selling solution
3) Related experiences:
- 35 years of B2B sales experience in SaaS, self-host, tech solutions, loyalty platforms, or digital transformation services.
- Proven track record of solution selling to large organizations with complex buying processes.
- Solid understanding of loyalty mechanics, customer engagement strategies, and API-based systems.
- Strong consultative selling, commercial acumen, and ability to simplify technical offerings into business value.
- Excellent communication, negotiation, and presentation skills in both English and Vietnamese.
- Experience in managing enterprise accounts across industries like banking, fintech, e-wallets, or FMCG is a plus
4) 2nd language ability: Fluent in English.
5) Essential Capabilities
- Demonstrated ability to deliver fresh, strategic insights that drive client decision-making.
- Deep understanding of consumer behavior, client personas, and the underlying motivations behind customer engagement.
- Skilled in identifying, interpreting, and communicating key business metrics aligned with industry-specific goals.
- Proven success in navigating and managing relationships within large, matrixed organizations.
- Strong expertise in crafting tailored solutions, impactful presentations, and persuasive business proposals.
