Business Development Executive

About the Role

The Business Development Executive will work with a wide range of hospitality stakeholders, engaging senior decision-makers in meaningful commercial conversations to introduce RH1's entertainment solutions. Beyond outbound Business Development, this position contributes to solution positioning and go-to-market refinement, working closely across internal teams to ensure RH1's offerings, catalogues, and sales materials remain aligned with market needs.

This role is suited for someone with a strong hospitality foundation, who enjoys client interaction, is commercially minded, and seeks greater exposure to strategic business growth opportunities. Performance is measurable, learning is hands-on, and consistent results create pathways to broader business development and leadership roles within RH1.

Key Responsibilities

• Proactively drive strategic business growth through a focused outbound approach, building relationships with key hospitality stakeholders across Vietnam via professional networking, digital channels, and targeted business development initiatives to generate qualified opportunities for RH1's entertainment solutions.
• Identify, research, and engage key decision-makers (General Managers, Operations Directors, Commercial Heads, Asset Owners) and progress conversations toward follow-up meetings and commercial discussions.
• Manage early-stage negotiations, persuasion, drafting, and coordination of service agreements, supporting contract closure in alignment with internal approval processes.
• Maintain accurate and disciplined CRM records, tracking outreach activities, leads, follow-ups, meetings, and pipeline stages.
• Provide regular updates on activity levels, conversion rates, and pipeline status.
• Attend Hospitality, Tourism, and Real Estate fairs or industry events to support lead generation, relationship building, and market intelligence gathering.
• Capture and share market intelligence from client interactions, events, and outreach to inform sales strategy, solution refinement, and go-to-market improvements.
• Closely across departments (operations, design, marketing, and leadership) to regularly update sales materials, catalogues, pitch decks, and solution information, ensuring alignment with market needs and RH1's evolving offerings.

Requirements

Education & Experience

• Bachelor's degree in Hospitality, Business, Operations Managementor a related field.
• Minimum 2 years of progressive client-facing or B2B sales experience within Hospitality, Leisure, Entertainment, Real estate or service-driven industries.
• Experience interacting with mid- to senior-level stakeholders in a commercial or operational context.

Core Skills

• Excellent verbal communication skills with a confident and professional telephone presence when engaging business and operational decision-makers.
• Professional working proficiency in Vietnamese and English, with the ability to communicate effectively in both spoken and written business contexts.
• Ability to prioritize leads, manage time effectively, and maintain consistency in a high-volume outreach environment.
• Demonstrated ability to understand client needs and translate them into commercially viable business opportunities.
• Comfortable working with CRM systems, spreadsheets, and sales tracking tools.
• Analytical and structured approach, calm under pressure, and adaptable in dynamic sales situations.

Professional & Communication Standards

• Demonstrates a professional manner and presentation appropriate for client-facing interactions.
• Communicates with clarity, professionalism, and respect when engaging with internal teams and external stakeholders, including senior management.
• Applies effective listening, structured communication, and sound judgment in discussions and negotiations.
• Maintains professional behavior, emotional stability, and reliability in client-facing and high-pressure situations.

Why Should You Apply

• Excellent personal growth aligned with your professional development.
• International and professional working environment.
• Leverage AI-powered tools to enhance your daily work and productivity.
• Access to RH1's entertainment areas with employee and family discounts.
• Regular team-building events and career advancement opportunities.
• Flexi Fridays;
• Paid sick leave;
• Regular team building events.