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. Assist and ensure that the setup of function room is in accordance to Banquet Event Order
. Ensure that all pre requisitions for the functions are checked correctly and ready for setting up when the time arrives
. Respond to any demands or complaints from guests with tact, sincerity and promptly. To keep Banquet Manager informed of incidents during or after the function
. Keep track of banquet service operating equipment to ensure par level for smooth operations
. Plan the manning allocation/work assignment per Banquet event
. Assist Banquet Manager in staff's development, counselling and resolving staff conflict
. Be aware of the procedure concerning hotel fire and life safety/emergency procedures
. Assist Food & Beverage Outlets in their operations within peak times when needed
. Minimum College education
. Certificate in Food & Beverage will be an advantage
. Minimum 2 years of relevant experience in a similar capacity
. Excellent reading, writing and oral proficiency in English and Vietnamese language
. Good communication and customer contact skills
. Service oriented with an eye for details
. Ability to work well in stressful & high-pressure situations
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries.
Job ID: 147949321
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