Job Title: Associate Project Manager
Location: No 9, Duy Tan Street, Cau Giay Ward, Hanoi
Working hours: 8AM – 5PM from Monday to Friday
About Appen:
Appen is a global market leader in data for the AI Lifecycle. With over 30 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world's most innovative artificial intelligence systems.
Our expertise includes a global crowd of more than 1 million skilled contractors who speak over 500 languages, in over 200 countries, as well as our advanced AI data platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.
As an Associate Project Manager, you will act as the primary project lead for onsite and remote data collection projects. This role owns end-to-end project delivery while playing a key role in developing and scaling Appen's data collection initiatives, ensuring high-quality execution, cross-functional alignment, and regulatory compliance.
Key Responsibilities:
- Overseas Project Delivery Management: Responsible for end-to-end tracking of overseas data annotation project delivery, ensuring project timelines and quality meet client requirements.
- Client Communication & Requirement Management: Interface with international clients, translate their requirements into actionable internal delivery plans, provide project updates, address feedback, and drive issue resolution.
- Cross-functional Collaboration: Coordinate communication among internal annotation teams, quality teams, and clients to ensure efficient and transparent information flow, while addressing cross-time-zone and cross-cultural communication challenges.
- Process Optimization & Delivery Experience: Drive standardization of overseas annotation delivery processes, optimize workflows, and enhance overall client delivery experience and satisfaction.
Qualifications:
- Educational Background: Bachelor's degree or above. Majors in Engineering Management, Computer Science, Automation, or related fields are preferred.
- Project Experience: Experience in autonomous driving or embodied intelligence annotation projects is preferred. Experience in overseas project delivery or multi-regional team collaboration is a plus.
- Skills & Competencies: Strong English reading and writing skills, with the ability to independently handle international client communication. Excellent communication, coordination, and project management skills, with the ability to work efficiently in a fast-paced environment.
- Language Requirements: Proficiency in both Chinese and English as working languages.
Benefits:
- Competitive salary range
- 100% salary during 2-month probation.
- Social insurance premium is based on 100% gross salary.
- Premium Health Insurance.
- 12 annual leaves per year.
- Annual health check-up.
- A chance to improve your English skills.
- Dynamic working environment, free style wearing.
Qualification Process:
- 1st Round: Online interview with Project Manager
- 2nd Round: Online interview with Account Director
