Associate, Compliance, ShopeePay

About the team:

We are looking for a proactive and detail-oriented Compliance Associate – AML to join our Compliance team. This role focuses on Anti-Money Laundering (AML/CFT) operations, transaction monitoring, KYC/CDD execution, and the preparation of regulatory reports submitted to the State Bank of Vietnam (SBV). The role reports directly to the Compliance Lead and plays a critical part in maintaining our AML compliance posture in line with Vietnam's regulatory requirements for payment intermediaries and fintech.

Job Description:

AML / CFT Operations (Primary):

• Oversee AML/CFT operations including transaction monitoring and suspicious transaction review; make decisions on escalated cases.
• Conduct KYM assessments; perform customer/merchant risk classification and maintain the AML/CFT risk matrix.
• Develop and maintain AML/CFT internal policies, procedures, and controls; ensure alignment with applicable regulations and internal standards.
• Coordinate with relevant departments (Operations, Product, Customer Service) to investigate flagged transactions and ensure timely resolution.
• Deliver AML/CFT awareness training to employees as assigned, including onboarding training for new staff and annual mandatory training sessions.
• Support internal audits and regulatory inspections related to AML/CFT; prepare relevant documentation and evidence as required.
• Coordinate with internal teams to handle AML-related compliance incidents and follow up on corrective actions.

SBV Regulatory Reporting:

• Review, prepare, and submit Suspicious Transaction Reports (STR) and other AML/CFT regulatory filings to SBV, MPS, and other relevant authorities as required.
• Track reporting deadlines, coordinate with relevant teams to gather required data, and maintain proper records for all regulatory submissions.
• Other required ad hoc tasks

Requirements:

• Bachelor's degree in Law, Business, Economics, Finance, or a related field
• Minimum 2 years of experience in AML/CFT compliance, preferably in fintech, banking, or other SBV-licensed financial institutions.
• Good understanding of Vietnam's AML/CFT regulatory framework and international AML/CFT standards and best practices (e.g., FATF Recommendations).
• Good interpersonal and coordination skills; comfortable working across teams
• Detail-oriented, responsible, and able to handle multiple tasks
• Quick and proactive learner.
• Excellent communication, presentation, and negotiation skills.
• Proficient in office software; comfortable working with data for reporting purposes (Excel, basic data analysis).
• Capable of handling high pressure and intense workloads.