Associate, Cash Operations Officer, Technology & Operations, DBS Vietnam HCMC-(WD80415)
Job Purpose
To handle Payment Ops related transactions and activities timely, accurately and in compliance with established regulations & control procedures.
Key Accountabilities
- To handle and ensure Payment Ops are executed accurately, within the established SLA and comply with group policies, standards, guidelines and SOPs, and comply local requlations.
- To perform reports of Payment Ops to HO and local regulatory authorities are submitted timely.
- To participate in projects related to Payment operations
Job Duties & Responsibilities
- To process payment related transactions and activities including but not limited to inward & outward, overseas & domestic remittances, NAPAS, Partner bank, ect as well as screening transactions promptly and accurately within discretions assigned to the role based on established operational procedures. The task includes receiving, checking and verifying applications + supporting documents in compliance with internal procedures/policies and local regulation requirements
- To prepare and submit HO and local Regulators reports timely and accurately.
- To ensure all daily transactions are accurately processed and captured in systems. Report discrepancies, if any, to supervisor promptly.
- To maintain filing documents properly
- To handle internal/external customer's inquiries on payment transactions.
- To perform the daily reconciliation of Nostro/Sundry/Suspense accounts
- To participate in UAT tests of relevant projects on product development, operational processes improvements
- To apply quality services to clients
- To support and back-up for staff within team and/or Operations ensuring good team-work and collaboration culture
- To contribute and collaborate with team on ideas, initiatives and support for improvement of process, update policies, guidelines and other improvements
- To perform other tasks assigned by line Manager/ Head from time to time.
Requirements
- Minimum 4 - 6 years of experience
- Bachelor's degree
Non-Technical Experience
- Good interpersonal and communication skills
- Manage relationship with customers
- Conversant with desktop applications eg Word & Excel
Technical Experience
- Minimum 3 year experience in Payment operations
