Job Purpose
To handle Payment Ops related transactions and activities timely, accurately and in compliance with established regulations & control procedures.
Key Accountabilities
- To handle and ensure Payment Ops are executed accurately, within the established SLA and comply with group policies, standards, guidelines and SOPs, and comply local regulations
- To perform reports of Payment Ops to HO and local regulatory authorities are submitted timely
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Job Duties & responsibilities
- To process payment related transactions and activities including but not limited to inward & outward, overseas & domestic remittances, NAPAS, Partner bank, ect as well as screening transactions promptly and accurately based on established operational procedures. The task includes receiving, checking and verifying applications + supporting documents in compliance with internal procedures/policies and local regulation requirements
- To prepare and submit HO and local Regulators reports timely and accurately.
- To ensure all daily transactions are accurately processed and captured in systems. Report discrepancies, if any, to supervisor promptly
- To maintain filing documents properly
- To handle internal/external customer's inquiries on payment transactions.
- To perform the daily reconciliation of Nostro/Sundry/Suspense accounts.
- To apply quality services to clients
- To perform other tasks assigned by line Manager/ Head from time to time
Required Experience
- Non-technical Experience
- Willing to learn new job / assignments
- Conversant with desktop applications eg Word & Excel
- Fair competency in written and spoken English
- Minimum 1 year experience in Payment operations or Operations
- Education / Preferred Qualifications: Bachelor Degree
