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Sales Management
. Achieve daily targeted number of sales calls with effectiveness
. Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
. Perform monthly review account profile on room nights production and average rate
. Monitor competitors rate strategy, account penetration and marketing activities to maintain a competitive edge
. Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts
. Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
. Responsible for contacting organizations, travel agents, associations and commercial companies in order to establish new contacts
. Ensures that all agreements made with groups are completed delivered satisfactorily by maintaining liaison with other hotel departments
Team Management
. Conduct performance review with the team under supervision
. Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
Other Responsibilities
. Maintain a high standard of personal appearance and hygiene at all times
. Be aware of the hotel fire & life safety/emergency procedures
. Perform other reasonable duties assigned by the assigned by the Management
. Diploma in Tourism / Hospitality Management
. Minimum of 2 years of experience in a similar capacity with proven track records
. Excellent reading, writing and oral proficiency in English language. Fluently Vietnamese
. Proficient in MS Excel, Word, & PowerPoint
. Strong leadership, interpersonal and training skills
. Good communication and customer contact skills
. Service oriented with an eye for details
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries.
Job ID: 147949641
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