Assistant Manager, Supply Chain - Operations, SPX Express

1. Strategic Project Leadership & Facilitation

• Take ownership as the project lead for a portfolio of high-impact supply chain projects across end-to-end functions (Operations, Marketing, BD, etc.), driving strategic alignment and stakeholder engagement.
• Lead cross-functional project teams, ensuring effective collaboration, timely resolution of roadblocks, and alignment with business goals.
• Facilitate executive-level and working-level meetings, ensuring structured documentation (e.g., meeting minutes, action logs) and accountability tracking.

2. Supply Chain Project Management Office (PMO) Oversight

• Drive project excellence by embedding project management standards, tools, and best practices across supply chain initiatives.
• Provide strategic PMO support across initiatives including but not limited to:
  • Demand & Supply Planning: Drive initiatives to improve forecast accuracy, inventory turnover, and demand responsiveness.
  • Warehouse & Productivity Optimization: Lead efforts to enhance floor productivity, process standardization, labor efficiency, and automation integration.
  • Network Optimization: Guide data-driven studies on DC/FC placements, route designs, and cost-to-serve models for long-term network efficiency.
  • Delivery Experience & Cost Efficiency: Oversee programs aimed at reducing last-mile delivery cost while improving delivery speed, reliability, and customer satisfaction.

3. Operational Execution & Go-live Excellence

• Serve as the project's on-ground leader during critical phases-especially for pilots, go-lives, and hypercare periods-ensuring seamless implementation and rapid issue resolution.
• Conduct on-site project governance across warehouse, linehaul, or last-mile functions, providing visibility into real-time progress and aligning on tactical actions.

4. Performance Management & Continuous Improvement

• Define and implement performance frameworks and KPIs to monitor project outcomes and functional improvements post-execution.
• Leverage data to build business cases, evaluate ROI, and recommend course corrections or enhancement opportunities.
• Consolidate insights into regular project health dashboards and performance reports for leadership reviews.

5. Coaching & Stakeholder Engagement

• Mentor team members and cross-functional stakeholders to build project ownership and problem-solving capabilities.
• Act as a thought partner to business and operations teams, providing insight-driven recommendations to shape future project pipelines and investment priorities.

• 5-7 years of industry experience with proven business impact.
• Experiences in Operations Excellence, Continuous improvement, or Industrial Engineering.
• Excellent in communication with different stakeholders and have experience in project management or operation.
• Have ownership of the project, always being active to work with relevant stakeholders.
• Strong analytical thinking and ability to learn quickly with a can-do attitude.
• Excellent written and verbal communication skills in English and Vietnamese to coordinate with stakeholders from across the region.
• Flexible & open to challenges