Chi Doanh (CBI Digital) is a performance digital marketing & software company with offices in New York, US and Ho Chi Minh City, Vietnam. We provide best-in-class performance marketing (SEO, Paid, Analytics) that drives significant growth for clients while maintaining profitable and optimal customer acquisition cost. We have been distinguished with multiple awards, including Inc 5000's list of fastest growing companies in the US 2022, and two 2023 Stevies Awards for Marketing Campaign of the Year, with a Gold in the category of PPC for jewelry brand Melinda Maria which grew 47% in 2022, and a Bronze for enterprise SEO for First Citizens Bank, which ranks #1 for open free checking account ahead of all major institutions.
We have an ambitious culture that aims to achieve very ambitious goals for our client's success, demands the very best of ourselves, and honors deep integrity and dedication. As an Amazon Operation Specialist, you will be responsible for managing and optimizing Brand store on the Amazon platform to drive sale, revenue, and conversions. You will work with a team of cross-functional experts to develop and implement strategies that help our clients achieve their business goals.
JOB DESCRIPTION
Sales Execution:
- Monitor daily sales performance and set pricing and promotional campaigns to drive sales.
- Collaborate with the SEM/Marketing team on marketing campaigns, impression optimization, and budget management.
- Track market and competitor information to recommend sales tactics, and create/execute business plans to hit sales targets and forecast sales for each product across all channels.
- Coordinate with other departments (Supply Chain, R&D) for seamless sales operations, and manage/enhance listing and content quality to improve sales efficiency.
Reporting and Deep Dive Analysis:
- Collaborate with the DA/BI team to prepare sales reports and analyses (result-oriented) on a weekly, monthly, and quarterly basis.
- Consult with higher management on process, system, and measurement improvements using data and research.
Market Research:
- Analyze competitors, market size, and potential niche markets to determine competitive pricing and product strategies.
- Research products suitable for niche markets, manage inventory, and forecast product demand using Amazon's support tools.
Market Survey and Consultation:
- Utilize tools like Helium 10 for market analysis.
Product Listing:
- Prepare product images and descriptions according to the checklist, avoid negative keywords, and suggest product pricing.
Bulk Product Listing Tool Utilization:
- Research and utilize tools that support bulk product listing.
Review Management:
- Use free review tools like Vine Program to gather product reviews.
Promotional and Discount Implementation:
- Advise and implement promotional and discount programs appropriate for each product and sales stage.
BENEFITS
- A competitive salary depending on your level of expertise
- A chance to learn from leading industry experts and build world-class products
- A dynamic, transparent, and professional work environment
- An opportunity to improve your English language and communication skills
- Social insurance, health insurance and other benefits in accordance with the Labor Law and the Company policies
- PLUS PTI premium insurance
- An annual company trip
- A possibility for an early salary raise with solid contribution. A 13th month salary and a bonus based on the performance
- Overtime pay according to company policy (x1.5 for weekdays, x2 for weekends)
REQUIREMENT
- At least 2 years of experience in an E-commerce management role on Amazon or in category management at a retail or FMCG company.
- Working knowledge of E-commerce, retail, or FMCG category management.
- Familiarity with tool and service to support Amazon operations like Helium10, Vine is a plus
- Knowledge of the US or international market.
- Experience in Digital/Performance Marketing.
- Excellent English language skills
- Strong communication skills, both written and verbal, with the ability to present complex information clearly and persuasively.
- Proficient in Microsoft Office, with advanced analytics tools/knowledge preferred.
- Logical thinking and strong problem-solving skills; quick learner and adapter.
- Great sense of integrity, responsibility, and urgency, with the ability to work under tight pressure.
- Ability to work collaboratively in a team environment as well as independently.
- Experience participating in business expansion/improvement projects is a plus.
- Experience in team training, sales performance optimization, and sales executive management is a plus.
- Deep understanding of market, product P&L, and pricing, with skills in market research, new product proposals, and launch execution.
- Experience in pre-sale activities, including proposal creation and pitching is a plus.
