Admin Supervisor, Vietnam

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you'll get to

• Oversee contracts, including real estate, service agreements, equipment rentals, and outsourcing contracts, ensuring compliance and timely renewal.
• Maintain accurate records and ensure timely processing of contract-related payments & liaise with legal and finance teams for contract review, risk analysis, and approvals.
• Supervise office infrastructure, workspace allocation, maintenance, and vendor coordination.
• Implement workplace enhancements to improve operational efficiency, sustainability, and employee comfort & ensure compliance with local workplace regulations and safety standards.
• Develop and enforce workplace safety policies, emergency response plans, and compliance protocols.
• Manage security systems, access control, and visitor registration. & coordinate and conduct regular safety audits, risk assessments, and emergency drills.
• Manage purchasing processes and vendor relationships to ensure cost-effective procurement & negotiate contracts for office supplies, equipment, and services.
• Process invoices, reconcile payments, and track administrative budgets to maintain cost control.
• Assist in daily office operations, ensuring administrative efficiency.
• Support internal communication, reporting, and document management.
• Ensure adherence to corporate policies, office regulations, and administrative procedures.
• Assist with business licensing, regulatory filings, and compliance documentation.
• Plan and execute corporate events, meetings, training sessions, and conferences.
• Provide administrative assistance for employee office needs, such as seating arrangements, IT support coordination, and general inquiries.
• Manage employee welfare programs, including benefits, office amenities, and well-being initiatives.
• Facilitate both onboarding and offboarding processes, ensuring a smooth transition for new hires and departing employees.

What you'll Need to Succeed

• 5+ years of experience in office administration, facilities management, and vendor coordination.
• Demonstrated experience managing office operations in a dynamic business environment.
• Strong leadership, organizational and problem-solving skills.
• Excellent communication, negotiation and stakeholder management skills.
• Experience supporting office expansion, renovation or relocation projects is an advantage.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What's more

* Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

* Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

* We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

* We encourage flexible work arrangement

* Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click[1] the link to learn more about What makes Trip.com Group a leading global travel service provider

Click [2] the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!

References

Visible links

1. https://www.youtube.com/watchv=w4D31J3atps

2. https://www.youtube.com/@TripcomGroup