Channel Overview:
Sales Channels: End-user channel (preferred) and dealer channel
Products: All Ricoh thermal products and services/solutions
Purpose: Take responsibility for assigned channels – acquiring new customers, nurturing existing accounts, and expanding in-store share to achieve assigned sales targets.
Duties and Responsibilities:
1. Follow up Sales Target through Sales Cycle
- Generate leads, arrange meetings, follow up with assigned leads (if any).
- Develop quotes/proposals, prepare samples, collaborate with customer service team for other customer requirements.
- Negotiate contracts, collect info, process POs, collaborate with cross-functional team for next process.
- Monthly visits for customer updates.
- Cross-sell planning, propose rebate programs, and conduct customers training if needed.
2. Reporting & Internal Coordination
- Update all reports for weekly meetings (Prospects, Projects, Planning, Meeting Requests).
- KPI tracking, update, and reporting.
- Prepare and update Business Plan (BP) regularly.
- Submit direct reports after any customer meetings.
- Prepare monthly and weekly forecast based on prospect pipeline by item.
- Join PSI meetings and all weekly Sales meetings.
- Perform other daily assigned tasks.
3. Products & solutions Knowledge Development
- Design and collect Sample Books for TTR and DT products.
- Self-learn to better support and advise customers on TTR, DT, industry trends, and related products.
Requirement
- Bachelor's degree in Business Administration, Marketing, Economics, or related fields.
- Minimum 3 - 5 years experience in B2B Sales (experience in printing, consumables, or industrial media solution/thermal products is a plus).
- Efficient English communication (reading, writing, listening, speaking).
- Computer literacy in MS Office Suite.
- Strong negotiation, communication, and customer relationship management skills.
- Goal-oriented, self-motivated, and able to work independently under pressure.
- Willingness to travel for customer visits.
Benefits
- Work in an international, dynamic, and friendly environment
- Attractive salary and allowance package
- Insurance as per Vietnam's labor code & extra accident/medical insurance
- 13th-month salary and annual salary review
- Benefit in kind, company trip
- Opportunity to learn and improve skills with international standards
- Opportunity for promotion