Account Manager

Role Overview

The Account Manager will be responsible for managing client relationships, ensuring successful delivery of services, and supporting revenue growth across assigned accounts. This role acts as a key liaison between clients and internal teams, ensuring alignment between commercial goals and execution.

Key Responsibilities

• Manage and grow relationships with assigned clients, acting as the primary point of contact throughout the engagement lifecycle
• Understand client business objectives and translate them into clear commercial and operational requirements
• Coordinate closely with internal teams (delivery, operations, product, and finance) to ensure smooth execution and client satisfaction
• Prepare proposals, quotations, and commercial documentation as required
• Monitor account performance, identify upsell/cross‑sell opportunities, and contribute to revenue targets
• Support contract discussions and ensure compliance with agreed commercial terms
• Provide regular updates, reports, and insights to internal stakeholders and clients

Required Qualifications & Experience

• Bachelor's degree in Business, Marketing, Communications, or a related field
• 3+ years of experience in Account Management, Client Services, or a related commercial role
• Experience working with technology, digital, SaaS, AI, or media‑related services is highly preferred
• Strong communication and stakeholder management skills
• Proven ability to manage multiple clients and priorities effectively
• Commercial mindset with strong negotiation and problem‑solving skills
• Professional English communication skills (written and verbal)

Preferred Skills

• Experience working with international or regional clients
• Familiarity with CRM tools and sales/account management processes
• Ability to work in a fast‑paced, growth‑oriented environment

Why Join

• Opportunity to work in a high‑growth technology and AI environment
• Exposure to diverse clients and innovative digital solutions
• Collaborative, entrepreneurial culture with room for career growth

To apply, please submit your CV to Thinh Truong (Mr) at [Confidential Information] or 0386729007 (Telegram/Zalo). We regret that only shortlisted candidates will be notified soon!