Account Manager / Senior Account Manager

Brancher.X is looking for an experienced Account Manager / Senior Account Manager to lead integrated communication projects for a diverse portfolio of local and international clients.

You will be responsible for managing client relationships, leading end-to-end project delivery, and working closely with cross-functional teams to develop and execute impactful communication campaigns across IMC, Social, Digital, PR, Branding, and Production.

If you are passionate about building long-term client partnerships, managing diverse projects, and delivering high-quality integrated solutions, we'd love to hear from you.

Key Responsibilities

1, Client Management

• Build and maintain strong relationships with clients, serving as a trusted partner throughout project delivery.
• Understand client business objectives and translate briefs into effective communication solutions.
• Lead client meetings, presentations, and day-to-day communications while managing expectations proactively.
• Identify opportunities to grow existing accounts and contribute to long-term client partnerships.

2, Project Management

• Lead end-to-end project execution, from briefing, planning, budgeting, and timeline management to execution, reporting, and project closure.
• Coordinate cross-functional teams including Strategy, Creative, Social, Media, PR, Production, and external partners to ensure smooth project delivery.
• Ensure all deliverables meet client expectations, quality standards, timelines, and budgets.
• Anticipate project risks and provide timely solutions throughout campaign execution.

3, Campaign Planning

• Collaborate with internal teams to develop integrated communication strategies and campaign proposals.
• Manage a wide range of communication projects, including IMC, Brand, Social, Digital, PR, Influencer Marketing, Activations, and Production projects.
• Monitor campaign performance and recommend optimization opportunities where appropriate.

4, Team Collaboration

• Support and mentor junior Account team members during project execution.
• Foster effective collaboration across departments to ensure seamless workflow and high-quality delivery.
• Contribute to improving internal processes and account management best practices.

Requirements

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
• 5-8 years of experience in Account Management or Client Servicing within an Advertising, Digital, PR, Creative, or Integrated Communications Agency.
• Proven experience managing integrated communication projects independently.
• Experience in IMC, Branding, Social, Digital, PR, Influencer Marketing, or Integrated Campaigns.
• Strong client management, stakeholder management, and project management skills.
• Excellent communication, presentation, negotiation, and problem-solving abilities.
• Ability to manage multiple projects simultaneously in a fast-paced agency environment.
• Fluent in English, both written and spoken.
• Experience leading key accounts or large-scale integrated campaigns is a strong advantage.
• Experience mentoring junior team members or leading project teams is a strong advantage.