Account Manager

•Manage and grow relationships with enterprise customers and strategic partners.

•Identify customer needs and propose tailored solutions that align with Ricoh's offerings.

•Collaborate with regional teams and multiple vendors to find the best-fit solutions for local implementation.

•Monitor customer issues closely and take direct action to resolve problems, even during critical periods such as holidays.

•Provide regular updates on project status and maintain contingency plans for unexpected challenges.

•Lead negotiations with customers and vendors to ensure balanced outcomes that meet both company and client expectations.

•Prepare proposals, quotations, and contracts in coordination with internal departments.

•Achieve sales targets and contribute to overall business objectives.

•Represent Ricoh professionally in meetings, presentations, and industry events.

Requirements

•Bachelor's degree in business, IT, Marketing, or a related field.

•Minimum 3–5 years of experience in account management or enterprise direct sales. Open to candidates from 1 year of experience in direct sales/B2B customers.

•Strong communication, negotiation, and presentation skills.

•Proven ability to manage complex projects and multi-stakeholder environments.

•Experience in IT solutions, document management, or enterprise services is a plus.

•Fluent in English; proficiency in Vietnamese is an advantage.

•Strategic mindset with a hands-on approach to problem-solving.

Benefits

• Work in an international, dynamic and friendly environment.
• Attractive salary, commission, incentive, allowance package.
• Insurance as Vietnam's labor code & extra accident/medical insurance.
• 13th-month salary, annual salary review.
• Benefit in kind, company trip.
• Opportunity to learn and improve sales skills, technical skills with international standards.
• Opportunity for promotion.