Account Manager

Company Description Beyond Creative Agency (BCA) is a 360° creative solutions agency specializing in brand strategy, UX/UI design, digital marketing, and integrated creative services. With over 13 years of experience, BCA develops comprehensive and innovative strategies that help clients achieve sustainable growth. The agency focuses on elevating brands into essentials that spark desire and stand out in competitive markets. BCA is dedicated to helping brands connect deeply with their audiences, nurturing long-term loyalty and engagement. Team members collaborate across disciplines in a dynamic environment that values creativity, insight, and measurable results.

Role Description The Account Manager is a full-time, on-site role based in Ho Chi Minh City, Vietnam. This role is responsible for managing client relationships, serving as the primary point of contact, and ensuring projects are delivered on time, within scope, and to a high standard. Day-to-day tasks include understanding client objectives, briefing internal creative and digital teams, coordinating project timelines, and monitoring performance against agreed KPIs. The Account Manager will prepare proposals, budgets, and reports, facilitate presentations and review meetings, and proactively identify opportunities to grow client accounts. Collaboration with strategy, UX/UI, and marketing teams is essential to translate client needs into effective creative and digital solutions.

Qualifications

• Strong client service and relationship management skills, including stakeholder communication, expectation setting, and issue resolution.
• Proficiency in project and account management, such as planning, prioritization, timeline management, and coordination across multidisciplinary teams.
• Leading account executive team, ensure the team performance & delivery company KPIs
• Understanding of branding, marketing strategy, and digital channels (e.g., social media, performance marketing, content marketing) to guide client recommendations.
• Ability to interpret data and campaign results, prepare clear reports, and use insights to optimize future initiatives.
• Excellent written and verbal communication skills in English; Vietnamese language skills are a strong advantage.
• Comfort working in a fast-paced agency environment, with attention to detail, problem-solving abilities, and a collaborative mindset.
• Bachelor's degree in Marketing, Communications, Business, or a related field, and prior experience in an agency or client-facing marketing role is preferred.
• Familiarity with common productivity and collaboration tools (e.g., project management platforms, presentation software) and willingness to continuously learn new tools and methods.