Account Manager

We are seeking an individual who is confident in their English communication skills, has experience in SaaS sales, and has worked in training, facilitation, or employee engagement. You should be comfortable advising customers on how to run more effective meetings, workshops, and learning sessions using AhaSlides.

This role combines Inbound Sales (guiding qualified leads toward purchase) with customer success and training enablement (ensuring clients adopt and gain real value from AhaSlides).

You will be the first point of contact for many customers and a long-term partner, helping organizations improve audience engagement over time.

This is an excellent role for someone who enjoys advising, presenting, problem-solving, and building strong, trust-based customer relationships.

What You'll Do

Inbound Sales

• Respond to inbound leads from various channels.
• Conduct in-depth account research and recommend the most suitable solution.
• Deliver product demos and value-based walkthroughs in clear English.
• Collaborate with Marketing to enhance conversion quality, lead scoring, and handover processes.
• Manage contracts, proposals, renewals, and expansion discussions with support from Sales leadership.

Onboarding, Training & Customer Success

• Lead onboarding and training sessions for new accounts, including L&D teams, HR, trainers, educators, and event organizers.
• Coach users on best practices for engagement, session design, and presentation flow.
• Monitor product adoption and other signals to maximise retention and uncover expansion opportunities
• Opportunitiesproactively reach out if usage drops or expansion opportunities arise.
• Run regular check-ins or business reviews to communicate impact and value.
• Act as the customer voice across Product, Support, and Growth teams.

What You Bring

• Experience in training, L&D facilitation, employee engagement, HR, consulting, or presentation coaching (strong advantage).
• 3–6+ years in Customer Success, Inbound Sales, Account Management, ideally in a SaaS or B2B environment.
• Excellent spoken and written English — able to lead live demos and training confidently.
• Comfortable speaking with managers, trainers, HR Leaders, and business stakeholders.
• Empathy and curiosity to understand customer pain points and help solve them.
• Organized, proactive, and comfortable managing multiple conversations and follow-ups.
• Bonus if you've led change management programs or corporate training/adoption projects.

Why Join AhaSlides

• Join a fast-growing SaaS startup with a global user base
• Grow your skills across content, digital, and product marketing
• Work with a team that's agile, supportive, and passionate
• Hybrid work with flexible hours and real ownership

Ready to Apply

• Send your CV or LinkedIn profile to [Confidential Information] or apply directly on LinkedIn. We'd love to hear from you!