Company Description Adscholars is a digital 360 company made up of digital enthusiasts with diverse expertise in advertising and marketing who help clients grow by adapting to the constantly evolving internet landscape. The team supports clients across advertising technologies and sales, digital data and analytics, research, strategy and planning, ad trafficking, campaign management, and client-side communications. Adscholars delivers end-to-end digital solutions for both web and mobile, acting as a single partner for comprehensive digital needs. The company encourages innovation, collaboration, and continuous learning in the fast-paced world of digital marketing and the internet of things.
Position: Account Manager
Location: Vietnam
Reports To: Head of Account Management
We are seeking a highly skilled and motivated Account manager to join our dynamic team. As an Account Manager, you will be responsible for overseeing and managing digital media campaigns for our clients. Your expertise in digital marketing and exceptional client service will be instrumental in driving success and exceeding client expectations.
Responsibilities:
- Develop and maintain strong client relationships through regular communication and exceptional client service.
- Serve as the main point of contact for clients, addressing their needs and providing strategic guidance.
- Collaborate with clients to understand their business objectives and develop effective digital media strategies.
- Create and present proposals to clients, outlining campaign strategies, objectives, and key performance indicators (KPIs).
- Coordinate with internal teams to ensure the successful execution of digital media campaigns, including media planning, buying, creative development, and campaign optimisation.
- Monitor and analyse campaign performance, providing regular insights and recommendations to clients.
- Continuously keep a close eye on the ongoing campaigns to improve key metrics and achieve client goals.
- Stay up to date with industry trends and emerging digital media technologies to provide innovative solutions to clients.
- Conduct regular meetings and reports to review campaign performance and discuss new opportunities.
- Collaborate with media partners and vendors to negotiate media placements and ensure accurate implementation.
- Resolve any issues or challenges that arise during campaign execution in a timely and effective manner.
- Manage campaign budgets and ensure accurate billing and financial processes.
Requirements:
- Bachelor's degree in marketing, advertising, or a related field.
- Proven experience in digital media account management, preferably in an agency setting.
- Strong understanding of digital marketing channels, including display advertising, paid search, social media, and programmatic advertising.
- Proficiency in digital advertising platforms and tools, such as Google Ads, Facebook Ads Manager, DSPs, and ad serving platforms.
- Excellent communication and presentation skills, with the ability to effectively communicate complex digital strategies to clients.
- Analytical mindset and ability to interpret campaign data to drive performance improvements.
- Strong organizational skills and ability to manage multiple projects and priorities.
- Detail-orientated with a focus on accuracy and delivering high-quality work.
- Ability to work collaboratively in a team environment and build strong relationships with clients and colleagues.
Self-motivated and proactive, with a passion for staying ahead of industry trends and advancements.
Preference will be given to candidates who are Vietnamese nationals.