Job Summary
- Act as a Workplace Delivery Consultant who brings process transformation, enterprise workflow, and intelligent automation solutions to life for enterprise customers, maximizing business value.
- Apply Lean/Agile ways of working together with enterprise methodologies, tools, and standards to scope and deliver optimized solutions.
- Take ownership of key projects and initiatives that address Workplace Technology needs, managing priorities, resources, and third‑party providers.
- Provide end‑to‑end technology services covering strategy, design, development, delivery, and maintenance of solutions; the role reports to the Delivery Manager.
Job Responsibilities
- Lead delivery of small to medium initiatives, or support delivery of larger programs to achieve agreed outcomes.
- Review end‑to‑end business processes, identify improvement opportunities, and create As‑Is processes where needed; work with Business Owners to design and implement To‑Be process maps and artifacts.
- Perform advanced data and process analysis, converting findings into insights and actionable recommendations.
- Drive stakeholder engagement and influence, ensuring consistent process transformation and alignment to project priorities.
- Prepare and present clear communication materials; facilitate workshops to define current issues and co‑create future‑state process maps.
- Ensure adherence to enterprise methodologies and standards, including Lean Six Sigma and Agile; proactively manage risk and compliance
Job Requirements
Must-have
- Proven experience as a Business Analyst/Consultant delivering projects/changes with a business improvement focus.
- Strong English Communication Skill (verbal and written)
- Strong knowledge of project delivery methodologies and related tools; hands‑on experience with Lean and Six Sigma practices in an Agile environment.
- Advanced analysis of data and business processes; strong problem‑solving skills with measurable techniques.
- Excellent presentation and facilitation skills; effective communication with the ability to synthesize data and convey meaningful findings.
- Adaptability in changing environments; ability to propose alternatives; solid application of risk management fundamentals; growth mindset; understanding of risk, issue, and dependency management.
- Bachelor's degree in Information Technology or a related field.
Nice-to-have
- Experience working on Agile projects and in complex environments with multiple streams and evolving timelines.
About DXC Technology
DXC Technology (NYSE: DXC) is a leading independent IT services company serving nearly 6,000 clients in 70 countries, delivering end-to-end, next-generation solutions through global expertise and strong partnerships.
DXC Vietnam, part of DXC Technology (Fortune 500), has nearly 30 years of presence with about 1,300 engineers, providing high‑quality, cost‑effective technology services to global and local clients. Our expertise covers AI, RPA, ServiceNow, SAP, Mobility, and application development.
EMPLOYEE BENEFITS AND PERKS
- Attractive and competitive salary package.
- Full salary-based contributions to Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Social Security Law.
- 13th-month salary (guaranteed).
- Generous leave policy: 12 annual leave days, 6 personal leave days, 1 volunteer leave day, plus sick leave, maternity/paternity leave, and childcare leave.
- Premium Healthcare Insurance (1+1 for employees and dependents).
- Employee Assistance Program (EAP) with 1:1 confidential consultation to support physical and mental well-being.
- Opportunities to access the Well-being Hub with programs focused on health, mental wellness, and financial planning.
- Learning & development support, including access to training resources and voucher sponsorship for professional certification exams.
- Opportunities to work on global projects, collaborate with international teams, and potentially overseas assignments or relocation.
- Special allowances and gifts: English and Japanese language allowances, wedding gifts, newborn gifts, and more.
- Remote work support with a company-provided laptop.
- Annual team activities and company events.
- Collaborative and inclusive international working environment that fosters teamwork, knowledge sharing, and continuous growth.
