Warehouse Solution Director (Logistic)

Salary: Upto 5,000 USD

Job Description

Strategic Leadership & Governance

Shape and execute the company's strategy for digitalization, process excellence, and operational development.

Develop strategic roadmaps for IS, CI, costing methodologies, and process standardization.

Ensure alignment between operational needs, customer expectations, and technology investments.

Provide executive insights to guide decision-making and operational planning.

Information Systems & Technology Management

Develop layouts and Business Requirement Documents (BRD) for new implementations in support of Project Management.

Supervise the design, configuration, improvement and integration of systems for new and ongoing activities, including internal systems (MySCM, Urbantz) as well as external ones (WMS, TMS & OMS by Smartlog)

Ensure system reliability, cybersecurity, and infrastructure scalability across all sites.

Lead IT governance, data quality, master data management, and business reporting.

Manage technology vendors, software contracts, and service-level agreements.

Promote automation and digital tools supporting safe, efficient operations.

Solution design & Customer Solutions Support

Lead the solution design team responsible for pricing, activity-based costing, and solution feasibility assessments.

Develop and maintain costing models for warehousing, transportation, and value-added services.

Support sales and commercial teams with accurate, competitive, and sustainable costings for RFQs/RFPs.

Ensure cost-to-serve visibility and profitability analysis for existing and new customers.

Project Management & Implementation

Lead the Project Management Office (PMO) overseeing operational, digital, and customer-implementation projects.

Define project governance, prioritization frameworks, and resource allocation.

Ensure successful project delivery (scope, budget, timeline).

Coordinate cross-functional teams during customer onboarding and operational go-live.

Methods & Processes Optimization

Define, standardize, and maintain operating procedures (SOPs) for transport and warehouse operations inline with Group standards and requirements.

Ensure alignment between system capabilities and operational processes.

Identify process gaps and inefficiencies across all sites and functions.

Harmonize processes to improve service consistency and protect operational quality.

Promote a culture of safe operations through rigorous process design and adherence.

Continuous Improvement (CI)

Lead the organization's CI program using Lean, Six Sigma, Kaizen, and other industry methodologies.

Develop CI roadmap and KPIs aligned with customer satisfaction, productivity, and cost targets.

Conduct structured problem-solving (DMAIC, 5Why, Value Stream Mapping).

Build CI capability through training, coaching, and structured workshops.

Deliver measurable improvements across operations, safety, quality, and efficiency.

Cross-Functional Collaboration

Work closely with Operations, Sales, HR, and Finance.

Support commercial teams during pre-sales with costing, solution input, and customer presentations.

Ensure smooth handover between costing - implementation - operations teams.

Engage customers during solution validation, project implementation, and continuous improvement phases.

Team Leadership

Lead multidisciplinary teams: Solutions design, IT, Project Management, CI, Methods& Processes.

Develop team capabilities through coaching, performance management, and training.

Foster a culture of safety, innovation, accountability, and continuous improvement..

Required working experience

Minium 8-10 Years experience of logistics, solution design.

Required qualification

Bachelor degree or higher in an engineering field.

Required language

Good English skill in both oral and writing.

Required knowledge and skills

Knowledge in IT & Warehousing & Transport System solutions.

Customer focus: establish the effective relationships with customers both internal and external.

Excellent analytical skills

High level of autonomy and leadership

Team player, maturity and professionalism