Warehouse Operations Manager

Company Description KLN Logistics Group (KLN) is an Asia-rooted, global third-party logistics provider delivering customer-centric, end-to-end supply chain solutions that connect markets and support global trade. With operations in 58 countries and territories, KLN combines strong local expertise with worldwide reach to build faster, more reliable, and transparent supply chains. The company is a trusted partner to many of the top 100 global brands and Fortune Global 500 companies across diverse industries. KLN has been the global No. 1 Trans-Pacific NVOCC from Asia to the US since 2023 and ranks No. 20 among global 3PLs, reflecting its market leadership. Listed in Hong Kong, KLN generated over HK$56 billion in revenue in 2025, offering a stable and growth-oriented environment for logistics professionals.

Role Description

• Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals

• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping

• Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals

• Oversee daily operations, while controlling and managing inventory and logistics

• Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met

• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulation

• Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service

• Schedule and oversee warehouse team to meet the demands of the fulfillment center, and manage the flow and quality of work to maximize efficiency and minimize overtime

• Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed

• Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention

• Oversee and manage logistics utilized to transport products to customers and internal facilities, communicating with drivers and air partners to ensure efficient delivery of package

Qualifications:

• At least 5 years of warehouse operation management experience

• Excellent problem solving and communication skill.

• Strong warehouse operation knowledge

• Ability in problem-solving and negotiation

• Good at English