Warehouse Manager (FMCG)

Location: Hai Phong

Job Description

(1)       OVERALL SCOPE OF THE ORGANISATION

·      Warehouse manager is responsible to manage the entire operations in Hai Phong Fresh DC.

·      Collaborate closely with customer, LSP and other departments in Company to ensure smooth operations.

·      Manage operation directly, Control vendors, Solve issues, Key Account Management.

(2)       BROAD SCOPE

·      Management of Hai Phong Fresh DC.

·      Manage to achieve productivity target & cost efficiency.

(3)       ESSENTIAL DUTIES/ RESPONSIBILITIES

Daily:

·      Supervise and monitor all warehouse operations to ensure key performance indicators (KPIs) are met.

·      Manage and ensure OS manpower booking sufficient and reasonable for daily operation.

·      Prepare and submit daily reports to management and clients.

·      Address and resolve operational issues promptly, escalating to the immediate Manager when necessary.

·      Lead continuous improvement initiatives to enhance productivity and overall warehouse performance.

·      Manage and approve daily overtime hours in compliance with company policy and Vietnamese labor law.

·      Monitoring closely MHE, ULD and consumable usages within warehouse operation.

·      Track and report daily inbound/outbound activities and manpower usage, irregular reports.

·      Ensure the warehouse adheres to 5S principles, safety, and security regulations

Weekly:

·      Provide weekly reports on warehouse status and manpower

·      Review inbound/outbound and manpower plans to ensure targets are achieved.

·      Monitor manpower booking plans to maintain target productivity levels

·      Automation performance monitoring and report.

Monthly:

·      GR, GI Report

·      Process and approve extra-cost cases and claims.

·      Oversee the regular training plan for warehouse staff to improve skills and reduce errors

·      Lead the preparation and presentation of KPI reports

·      Monitor and control operating costs, including manpower, materials, and equipment.

Other Job:

·      Other work assigned by managers.

Required qualifications

·      University graduated

Required working experience

·      At least 10-year experience in logistics warehouse operation, including 5 years in warehouse management, Fresh foods, cold-chain, FMCG distribution center is preferred.

Required languages

·      English skills need (Reading & Writing)

Required knowledge and skills

·      Able to work independently and able to handle multi-task

·      Possess excellent communication & interpersonal skills.

·      Able to work under pressure & able to work over time (if any).

·      Proficient in MS Office (Excel, Access, etc.)

·      Be familiar with WMS & ERP

·      Good communication, people management skills

·      Problem-solving & decision making.