Unit Head of Digital Product Management Ubank

I. KEY RESPONSIBILITIES

• Define and execute the CASA and Payments product vision, strategy, and roadmap to support the bank's growth objectives.

• Lead the design, development, and launch of innovative digital products, including instant account opening, QR payments, P2P transfers, goal-based savings, embedded finance, and bill payment features.

• Build a best-in-class digital onboarding and engagement experience, driving daily usage and account primacy.

• Lead a team of product managers, product owners, and UX specialists, ensuring agile execution and customer-centric design.

• Develop and manage the P&L for CASA and Payments products, optimizing for customer growth, revenue generation, and cost efficiency.

• Collaborate closely with technology, design, compliance, risk, and operations teams to deliver secure and compliant solutions.

• Establish strong ecosystem partnerships (e.g., payment networks, fintechs, billers, e-commerce platforms) to drive product innovation and adoption.

• Leverage data analytics, customer insights, and market intelligence to prioritize features and refine the product roadmap.

• Represent the digital product function in executive and board-level discussions, helping to shape the bank's strategic priorities.

• Create a strong product culture focused on innovation, experimentation, speed-to-market, and continuous improvement.

II. REQUIREMENTS

2.1 Experience

• 10+ years experience in digital product management, preferably in banking, fintech, or payments.

• Deep expertise in CASA products, payments ecosystems, and digital banking platforms.

• Strong commercial acumen with proven P&L ownership experience.

• Successful track record of building and scaling digital-first financial products in Vietnam or similar markets.

• Experience working in agile, customer-centric organizations.

2.2 Education

• Bachelor's degree required; Master's or MBA preferred

2.3 Skills

• Excellent leadership, stakeholder management, and communication skills.

• Analytical mindset with proficiency in product analytics and business metrics (e.g., active accounts, transaction value, revenue per user).

• Fluent in Vietnamese and English.